Orthopedic Surgeons
12 years of experience
Video profile
Accepting new patients
Downtown Erie
Orthopaedic & Sports Medicine Erie
100 Peach St
Ste 400
Erie, PA 16507
814-454-8287
Locations and availability (1)

Patient Reviews ?

Overall Rating:
3.5
  • Currently 3.5 of 4 stars
Total Ratings

11

Total Reviews

3

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.125 of 4 stars
Promptness:
  • Currently 2.75 of 4 stars
Courteous Staff:
  • Currently 3.375 of 4 stars
Accurate Diagnosis:
  • Currently 3.75 of 4 stars
Bedside Manner:
  • Currently 3.625 of 4 stars
Spends Time with Me:
  • Currently 3.375 of 4 stars
Follows Up After Visit:
  • Currently 3.2 of 4 stars
Average Wait: 34 minutes
  • Currently 1 of 4 stars
 |  Office Staff need customer service training  |  show details
Dec 3rd, 2012

The doctor is ok, the office staff are nasty and rude. I have worked in the healthcare field for 15 years. If a patient complains about the wait time, the first thing you are suppose to do is SMILE & APOLOGIZE for the delay. It may not lessen the wait, but it sure comes across better than "I don't know, I can tell you how many peoe are ahead if you, if you choose to leave, let me know" with an "I don't give a shit" about you attitude and irritated look on your face!!!!!

  • Currently 4 of 4 stars
 |  show details
Sep 14th, 2012

good bedside manner.

  • Currently 1 of 4 stars
 |  show details
Sep 15th, 2009

It is riduculous trying to get an appointment or even get ahold of the Erie office. You have to leave a message to even get to talk to a person. Dr. DeLullo doesn't spend time with patients and doesn't explain any diagnosis. Four of our appts that were supposed to be with him, we didn't see him for 3 of them. Would not recommend him.