Overall Review

4.1
  • 16 patient ratings
  • 3 comments

Last 12 months:

3.6 (-0.5)

3 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    25%
  • Neutral
    13%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    6%
  • Wait Time 16.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

4.0 of 5
March 7th, 2015
Easy Appointment
Friendly Staff
I heard a lot of wonderful things about James A. Flatt, M.D. and they did give me an appointment to see an Urologist. However, the staff is one of the worst I have ever come in contact with. One or two members were deemed professional. I do not understand why the discourteous and the cruelness over booking an appointment. They acted as if Hitler was trying to get an appointment. Why you want to come here? Are you are a previous patient? I would hate that was my grandfather or relative. The other members were professional and courteous and sent the application on-time. And granted an timely appointment four stars for that. The others need to take a lesson on how they want to be treated.
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5.0 of 5
January 10th, 2014
Wonderful Doctor
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I thought he was a little short on bedside manner but, his bedside manner did not operate on me. He fixed me up and I am still happy with the results 5 years down the road. He's a great surgeon.
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2.0 of 5
May 21st, 2012
Not Cummunacative
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
In the first visits Dr. Flatt was very businesslike, but seemed to be rushed. He diagnosed me with an ailment, but did not communicate to me anything about the ailment. I went to my GP and learned more, then to the Internet to try to find more information. This last visit with Dr. Flatt was not good. He was "short", rude and seemed hesitant to answer my questions saying that he did not have time to waste on my problems. My ailment is very disturbing and painful and not knowing and not able to receive information is disturbing. I think that I will find a different, good urologist. Some ideas to get you started:-Write about overall experiences-Write about what you like or dislike about your physician-Write about whether you would recommend-Write as if you are talking to a peer who is asking your opinion
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