Dr. James Epstein MD Patient Reviews

  • Internal Medicine Cleveland, OH

Overall Rating

4.2
  • 17 patient ratings
  • 5 comments

Last 12 months:

3.7 (-0.5)

5 Patient Reviews

  • Highly Satisfied
    65%
  • Satisfied
    18%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    12%
  • Wait Time 31.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
January 26th, 2017
Lack of compassion, slow, unorganized
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Horrible office, totally unorganized still wheeling around paper files. Submitted FMLA documents for Dr. to sign on Monday, was promised them by Tuesday, and as of Thursday they still aren't signed. My grandmother was a long-time patient and is in critical condition after a heart-attack. Not only has her primary care physician (epstein) not contacted anyone from the family for a status update, they're dragging their feet signing a document necessary for 2 family members to get time off work to spend with her in ICU. As far as I'm concerned, this lack of compassion and consideration should be enough for anyone to steer clear of this clown
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5.0 of 5
January 28th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been a patient of Dr. Epstein's for many years. He has always been very professional and I highly value his opinions and diagnoses. His office staff is very professional and always very courteous.
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5.0 of 5
September 13th, 2015
Excellent doctor!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent Dr., very thorough, listens to what you have to say and addresses problems. Pleasant, soft-spoken, always right-on with diagnoses and treatment plans.
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5.0 of 5
April 28th, 2011
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent, caring doctor. May have to wait, but care and compassion during appointment make up for it. Never have felt like "just another patient" or a number...he is among that rare breed of doctors who actually cares about his patients, not how they're lining his wallet. Also, will give Rx coupons and prescribe generic to help with your medication budget.
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5.0 of 5
March 2nd, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Wait can be long sometimes but it is worth it. He will spend as much time with you as necessary
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