Dr. James Hartleroad MD Patient Reviews

  • General Surgery Murrieta, CA

Overall Rating

4.6
  • 9 patient ratings
  • 3 comments

9 Patient Reviews

  • Excellent
    89%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    11%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 12 minutes

Showing 1 - 9 reviews

1.0 of 5
May 5th, 2016
While doing research on area doctors in order to select a Health Plan and Doctor, I ran across Dr. Hartleroad's name. While it listed Apple Valley, Ca with an office address in the HCO Program, when I looked him up online, it did not list an Apple Valley office at all. Therefor, I called the phone number for the Apple Valley office to make sure I was looking at the right doctor's information. I have several issues with that one phone call, which has made my decision to not choose this doctor through no fault of his own. First, the phone was answered in a hugely unprofessional manner, with just an annoyed "Hello". I had to ask if I had reached Dr. Hartlroad's office, to which the receptionist/front officer person became even more abrupt, clipped and rude. I explained that I was just trying to make sure this doctor had an office in Apple Valley since it wasn't listed when I looked him up, as it was with other doctors I had looked up prior to him. Very rudely, this woman on the phone said, "Well, he has a lot of practices and places where he does heart surgery." This response could not have been said in a more impatient tone. I just said, "Ok, thank you. Have a good day." Unfortunately, I will not sign up with this doctor, based on that experience alone. I don't let anyone talk to me or treat me with that kind of disrespect and patronization.
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5.0 of 5
March 13th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
great surgical outcome
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5.0 of 5
July 11th, 2012
Best doctor I have ever had, really does care!
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5.0 of 5
October 12th, 2014
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5.0 of 5
June 6th, 2012
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 8th, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 22nd, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
February 3rd, 2011
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 14th, 2011
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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