Dr. James Hartleroad MD Patient Reviews

Overall Review

4.6
  • 9 patient ratings
  • 3 comments

Last 12 months:

1.0 (-3.6)

3 Patient Reviews

  • Highly Satisfied
    89%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    11%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 12 minutes

Showing 1 - 3 reviews

1.0 of 5
May 5th, 2016
While doing research on area doctors in order to select a Health Plan and Doctor, I ran across Dr. Hartleroad's name. While it listed Apple Valley, Ca with an office address in the HCO Program, when I looked him up online, it did not list an Apple Valley office at all. Therefor, I called the phone number for the Apple Valley office to make sure I was looking at the right doctor's information. I have several issues with that one phone call, which has made my decision to not choose this doctor through no fault of his own. First, the phone was answered in a hugely unprofessional manner, with just an annoyed "Hello". I had to ask if I had reached Dr. Hartlroad's office, to which the receptionist/front officer person became even more abrupt, clipped and rude. I explained that I was just trying to make sure this doctor had an office in Apple Valley since it wasn't listed when I looked him up, as it was with other doctors I had looked up prior to him. Very rudely, this woman on the phone said, "Well, he has a lot of practices and places where he does heart surgery." This response could not have been said in a more impatient tone. I just said, "Ok, thank you. Have a good day." Unfortunately, I will not sign up with this doctor, based on that experience alone. I don't let anyone talk to me or treat me with that kind of disrespect and patronization.
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5.0 of 5
March 13th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
great surgical outcome
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5.0 of 5
July 11th, 2012
Best doctor I have ever had, really does care!
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