Dr. James Icken MD Patient Reviews

Overall Review

3.6
  • 19 patient ratings
  • 4 comments

Last 12 months:

3.0 (-0.6)

4 Patient Reviews

  • Highly Satisfied
    47%
  • Satisfied
    11%
  • Neutral
    11%
  • Dissatisfied
    21%
  • Highly Dissatisfied
    11%
  • Wait Time 7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

2.0 of 5
July 6th, 2016
Very dissatisfied
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Dismissed my itchy irritating persistent rash for which I made appointment, didn't take time to listen to me, prescribed medication for a cosmetic issue that, by his own admission wasn't related to the rash at all, and sent me out the door less than ten minutes later.
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1.0 of 5
March 11th, 2015
Staff Extremely Rude
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
While Dr. Icken is knowledgeable and courteous, his staff is extremely rude and diffucult to deal with. Important information was witheld from me and when I asked about it the nurse I was speaking with was so rude that I am transfering to another doctor after 5+ years of visiting Dr. Icken's office
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4.0 of 5
March 20th, 2012
Good experienced doctor
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Got in for an appointment within 24 hours of my call. Dr. Icken is efficient and quick, but took time to answer my questions. The PA that works with him is fantastic to boot.
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1.0 of 5
September 15th, 2011
this doctor took full payment which not addressing the problem
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
spent 5 mins with me, declared that his office did not do the procedure I needed, even when he was referred to me by my primary care physician to do this procedure.
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