Dr. James Lee MD Patient Reviews

  • Otolaryngology Fullerton, CA

Overall Rating

2.6
  • 14 patient ratings
  • 5 comments

Last 12 months:

1.0 (-1.6)

5 Patient Reviews

  • Highly Satisfied
    29%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    50%
  • Wait Time 31.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
July 5th, 2016
You can do better
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Not a great bedside manner. Some of the things he told me following my hearing exam were inaccurate. An ex military doc so go figure.
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1.0 of 5
March 29th, 2012
Horrible bedside manner
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Do yourself a favor and find another doctor.
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1.0 of 5
December 7th, 2011
Rude
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Tried to blame my insurance company for not approving a procedure wanted me to cancel at the last minute. All my pre-op was done and time set aside. turns out this Doctor wanted to unbundle ICD9 codes and double dip fees at my expense. I had to spend 3 hrs on the phone prior to the day of the surgery to get this contracted provider to do his job. I would have taken my business else where but had already taken enough time off already. Thus Doctor has a very large ego and really comes off with very little passion.
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5.0 of 5
July 28th, 2011
Highly recommended
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Yes, the wait time is long but my kids have seen Dr. Lee over the years for ear infections and he has addressed the issue, taken me seriously and corrected the problems. It just so happens my grandma sees him on occastion. I would highly recommend Dr. Lee.
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1.0 of 5
November 4th, 2009
THEY WILL RIP U OFF!!
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I TOOK MY SON IN FOR A FRACTURED NOSE,THIS DR.SAID HE NEEDED SURGERY.OFFICE STAFF CALLED ME BACK A WEEK LATER TO TELL ME I HAVE TO GIVE THEM $2,000.00 UP FRONT BEFORE DR. WOULD DO SURGERY.I HAVE INSURANCE(PPO) I CALLED MY INS.CO THEY SAID NO WAY THEY SHOULD DO THAT AND GAVE ME A DIFFERENT DR TO SEE,THIS OTHER DR SAID HE DIDN'T EVEN NEED SURGERY AND FIXED HIM UP ON THE FIRST VISIT,HE ALSO STATED THAT DR.LEE SHOULD HAVE NEVER WAITED SO LONG WITH A FRACTURED NOSE,ALL THEY WANTED WAS MONEY AND WHEN I CALLED THE OFFICE BACK TO LET THEM KNOW THEY WHERE NOT ALLOWED TO CHARGE ME UP FRONT AND THE SURGERY WASN'T EVEN GOING TO COST THAT MUCH AFTER THE INSURANCE ALLOWABLE.THEY SAID I COULD ASK FOR THAT AMOUNT BACK LATER.WHO DOES THIS,NOT A GOOD DR..THEY JUST DIDN'T SEEM TO CARE AT ALL!!!
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