Dr. James Roberts MD Patient Reviews

Overall Review

2.8
  • 24 patient ratings
  • 6 comments

Last 12 months:

4.5 (+ 1.7)

6 Patient Reviews

  • Highly Satisfied
    21%
  • Satisfied
    17%
  • Neutral
    8%
  • Dissatisfied
    29%
  • Highly Dissatisfied
    25%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 31.5 minutes

Showing 1 - 6 reviews

1.0 of 5
June 18th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great service, i would recommend to family and friends.
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1.0 of 5
March 14th, 2014
Horrible experience - left damaged - an outrage
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Ordered basic blood work and radiology, clearly knows not enough to order pertinent bloods or appropriate scans. Refers to doctor whose office says none of the doctors treat that condition, when I ask why - told too many symptoms to try to figure out. When I indicate he referred me to that doctor, response was, must be a favor to him. Then when go to referred doctor, told don't have condition despite other doctors saying so and having giving medicine. Then tried to go different doctors, blocked from it, and told must stay with him as he was original doctor, even though he refused to treat, and didn't know anything. Of all the nerve to purposely send to someone to support his escape of his lack of knowledge of a condition, by indicating there was no condition, despite what other doctors have documented.
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2.0 of 5
September 16th, 2013
Pass
Very hard to get an appointment with and despite his so called reputation with his peers when you finally see him he is nice yet very dismissive as to the chance you may have a health issue and doubts everything you say. Uses basic testing and jumps to conclusions rather than giving thourough evail. I imagine if you 100% have had a neuro issue for years and are looking for routine checks on your meds than this is your guy.
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2.0 of 5
January 23rd, 2013
Daughter of a patient
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My mother has been a patient of Dr. Roberts for a while. When you acctually see him, he is a nice enough guy and educated doctor. However, it is nearly impossible to ever get him. It take months to get an appointment and days to get a callback, if at all.
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2.0 of 5
October 11th, 2012
very disappointing experience
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
i accompanied my mom to this doctor and while she thought he was fine during the visit, his follow-up was extremely disappointing. she tried for 3 days to contact him regarding issues with medication he had prescribed. to say the least, this office seems to be very poorly organized administratively. we kept getting different answers about why he hadn't returned our (urgent) calls and when he finally did call he did so during the one hour we specifically said my mom would be unreachable. when they finally spoke he was unapologetic and uncaring. my mom is an older person in a lot of discomfort and this doctor's manner added to rather than alleviated her stress. he may indeed be professionally skilled and knowledgeable but my mother was so furious about how she was treated she will never go back to him.
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5.0 of 5
January 7th, 2010
Wait time
40 minutes
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Definitely very knowledgeable and excellent at diagnosis
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