Dr. James Cook DO Patient Reviews

  • Dermatology Portland, OR

Overall Rating

4.3
  • 13 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 0.7)

13 Patient Reviews

  • Excellent
    77%
  • Great
    0%
  • Good
    8%
  • Poor
    0%
  • Bad
    15%
  • Friendly Staff
  • Promptness
  • Wait Time 8.8 minutes
  • Easy Appointments
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis

Showing 1 - 12 reviews

5.0 of 5
June 4th, 2013
The Best
Wait time
5 minutes
Helped me with a problem I have had for years. I'm a vet and the VA was unable to get me any relief for over 3 years. Dr Cook got results after one visit. He knows his stuff and his fees are reasonable. I couldn't have been more satisfied with the care I received.
Was this review helpful? Yes No

1.0 of 5
May 28th, 2013
This doctor will bill you excessively, and refuse to discuss it with you.
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
I went in for an office visit. I knew my copay would be $20. After the visit, I paid my twenty and left. Then I got a bill in the mail for an additional $200. Turns out, during the course of my visit, I'd inadvertently allowed Dr. Cook to perform a procedure that he billed separately for. I called his office to negotiate. They offered me a payment plan or collections. I asked to come in to meet with Dr. Cook about it in person. Their response: "Dr. Cook is not amicable to that." So I'm left with a bill ten times what I expected for a procedure I never would have consented to if I'd it would be billed separately, and the doctor won't even discuss it with me. Don't see this doctor. And if you do, be sure to ask before he does even the most trivial thing in your visit to be sure you won't be billed heavily for it later.
Was this review helpful? Yes No

5.0 of 5
September 28th, 2011
Great dermatologist
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Best dermatologist I've ever had, including a very good doctor in Florida!!
Was this review helpful? Yes No

5.0 of 5
December 14th, 2010
fraudulent office manager
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I paid with my American express my co-pay at my doctors office where Dr.Cook comes once a week.I have been charged by amer.Ex.;paid;have bill of sale etc.Got ltr.from Dr.Cooks office;don't accept Amer.Ex.I cld Amer.Ex-confirmed that I had been charged,Dr. got paid-no refund from Dr.'s office. Susan,office mgr.at Dr Cokk's claimed to have phd Merchant Services and issue was taken care of before my phcall. She demanded Visa payment. I pd by phone. phd Amer.Exp;I was told again no reimbursement for copay-Susan was to call Merchant Services. I phd her again;she denied ever having told me a few hours ago that she had phd Merchant S. She was insulting, lying, treating me as if I was senile. They got paid twice. Susan denied refund,stating they have no Amer.Exp account and pmnt did not go thru. According to Amer.Ex.:since charge went thru,Dr's office was pd and therefore a Merchant Account exists. BAD EXPERIENCE!!!
Was this review helpful? Yes No

5.0 of 5
May 2nd, 2017
Was this review helpful? Yes No

5.0 of 5
February 10th, 2016
Was this review helpful? Yes No

5.0 of 5
December 7th, 2015
Was this review helpful? Yes No

1.0 of 5
July 9th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

5.0 of 5
March 27th, 2015
Was this review helpful? Yes No

5.0 of 5
October 3rd, 2014
Was this review helpful? Yes No

5.0 of 5
June 28th, 2014

5.0 of 5
May 29th, 2014

Nearby Doctors

Dr. James Cook, DO is similar to these 3 Doctors near Portland, OR.