James P Lacey, MD, MPH

Otolaryngologist (ear, nose, throat), Plastic Surgery Specialist
11 years of experience



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Chico Otolaryngology
135 Mission Ranch Blvd
Ste 200
Chico, CA 95926
(530) 342-2411

Locations and availability (2)
Summary Patient Reviews Credentials Locations & Availability Accepted Insurance

Patient Reviews ?

Overall Rating:
2.0
  • Currently 2 of 4 stars
Total Ratings

6

Total Reviews

4

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2 of 4 stars
Promptness:
  • Currently 2 of 4 stars
Courteous Staff:
  • Currently 1.25 of 4 stars
Accurate Diagnosis:
  • Currently 1.6666666666667 of 4 stars
Bedside Manner:
  • Currently 1 of 4 stars
Spends Time with Me:
  • Currently 1 of 4 stars
Follows Up After Visit:
  • Currently 1.3333333333333 of 4 stars
Average Wait: 25 minutes
Some ratings provided by Yahoo.
  • Currently 1 of 4 stars
 |  HORRIBLE STAFF  |  show details
Apr 9th, 2013

I will begin with I never even got to meeting with Dr. Lacey I waited just over 90 minutes for an appointment I had to make almost a month in advance. The waiting room was PACKED with patients, some of which were clearly coming in for post-op follow ups as they were bandaged up (&sitting in a room FULL of people, how uncomfortable!) I then finally was seen by the nurse, she was clearly rushed and made me feel incredibly uncomfortable for even wanting a consult. Her questions were pointed "Have you even met with a doctor before?", "Do you even have breathing problems?"... I felt like I needed to justify my being there instead of explaining my medical breathing concerns. She then said she couldn't find my referral and left the room. She came back 15 minutes later and said that my insurance wouldn't pay for anything (which is untrue as I had called and spoken to them the day before) and that the ONLY way I could see the doctor today was if I "paid HUNDREDS of dollars in cash.. TODAY". It was the most ridiculous thing I had ever heard. I quickly packed up my things and left, this is NOT the place for me and I will gladly take my service somewhere else.

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  • Currently 1 of 4 stars
 |  Hurry up and get out  |  show details
by dpb on Mar 25th, 2013

Dr. Lacey is sure on the go! Get in, tell me the facts and get out so I can make more money as quick as I can, is his way. I had nasal and throat troubles and without even explaining to me he squirted anesthesia up my nostrils. When he was through examining me my throat burned from the anesthesia, I had to ask for water to try to wash it down. I had a sense this office wasn't functioning well when I filled out the application form. They didn't give me a paper listing the medications I take, when I asked the receptionists for the medication form, she handed me a notepad. The lack of awareness and absence of any personal touch permeates the place.

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  • Currently 4 of 4 stars
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by tinks on Dec 19th, 2008 on yahoo.com

Dr. Lacey has done surgery on both of my young sons, He has always been very approachable and compassionate. He has always answered all of my questions. I am very happy with him.

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  • Currently 1 of 4 stars
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Dec 4th, 2006 on yahoo.com

Dr. Lacey was Terrible. Go Somewhere else!: I was referred to Dr. Lacey because I have severe sinus headaches. I saw him about a large cyst I have and at the appointment we only talked about my cyst and removing my cyst. We made an appointment to have the

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