Dr. James Mark MD Patient Reviews

  • Orthopedic Surgery Geneva, NY

Overall Rating

4.0
  • 26 patient ratings
  • 3 comments

Last 12 months:

no change

26 Patient Reviews

  • Excellent
    62%
  • Great
    8%
  • Good
    12%
  • Poor
    8%
  • Bad
    12%
  • Friendly Staff
  • Promptness
  • Wait Time 15.7 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
August 31st, 2016
The Best
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Mark gives you the unvarnished truth be it good, bad or ugly but he does so with great empathy for his patients. He found and fixed a major mistake made by another hospital group on my daughters knee from a dancing injury with amazing results. He has repaired both knees I sustained and will be repairing a shoulder injury soon. I wouldn't go to anyone else. He is simply the best.
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1.0 of 5
April 9th, 2013
What a pain
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
October 3rd, 2011
Very Unprofessional
Bedside Manner
I have been experiencing pain around my elbow and forearm for four months. I have gone through multiple treatments and therapy for tennis elbbow and tricep tendonitis. Dr. Mark is not my normal ortho.(I have been seeing another doctor in the same practice) but got to experience his lack of kindness when i called on a saturday because I was begining to have a burning sensation near my elbow that traveled down to my fingers. I began to go over with him what had been going on to get him up to speed on the past couple of months. I no sooner started speaking before I got cut off and reminded that it was SATURDAY and there was nothing he could do and continued to tell me that it was a waste of time to go to the ER. I can only assume he was given some history by the receptionist. For him to tell me not to go to the ER would be fine if he knew why I was calling. I was only concerned that something else was going on. I have an appointment with my normal ortho on wednesday to go over the MRI to discuss if there is an option for surgey, you can bet I will be putting a formal complaint in. All I have to say is , IF YOU CANT HANDLE BEING CALLED ON A SATURDAY BY A PATIENT YOU ARE IN THE WRONG FIELD.
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1.0 of 5
April 26th, 2017
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4.0 of 5
April 21st, 2017
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5.0 of 5
April 19th, 2017
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5.0 of 5
January 25th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 24th, 2016
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3.0 of 5
November 24th, 2016
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3.0 of 5
February 11th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 27th, 2016

3.0 of 5
December 25th, 2015
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