Dr. James Thompson MD Patient Reviews

  • Plastic Surgery Roanoke, VA

Overall Rating

4.0
  • 6 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.0)

3 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    33%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    17%
  • Wait Time 35 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
May 12th, 2015
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I'm giving this doctor one star because zero isn't one of the options....Took our teen son to Dr. Thompson for embarrassing gynecomastia issues (large and feminine male breasts). We thoroughly researched the subject online and decided on Dr. Thompson as he was local and was part of a reputable hospital. During our initial visit, we discussed a plan to augment his chest using liposuction. Our research found that this is the normal procedure for all surgeons. However, during a pre -op visit, Dr. Thompson suddenly changed his plan and encouraged a full double breast removal. We trusted his opinion. The end result can only be described as a TOTAL BUTCHER JOB! Its absolutely unbelievable! He removed both breasts leaving two huge jagged half- inch to three- quarter inch wide scars eight to ten inches long. I cant believe this guy still has his license. I would like to do to him the same thing he did to our son! We consulted an attorney and was told we didn't have a case as we agreed (trusted his opinion) to the surgery.
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5.0 of 5
January 30th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Quick wish take to more time listen. Does great job.
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4.0 of 5
October 16th, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Thompson is very friendly and easy to talk to. He has performed multiple surgeries on our child and his bedside manner was always excellent. Our only complaints are in regard to the waiting time to see him, and the amount of time he spends with us after we are called back to the patient room. We spend an average waiting time of 60 minutes before being called back to the patient room. We spend an additional 20 to 25 minutes waiting for him in the patient room. Once he arrives, his average time spent with us is no more than 10 minutes.
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