Dr. James Higgins MD Patient Reviews

  • Pediatric Gastroenterology Lubbock, TX

Overall Rating

3.8
  • 12 patient ratings
  • 2 comments

Last 12 months:

3.0 (-0.8)

2 Patient Reviews

  • Highly Satisfied
    58%
  • Satisfied
    8%
  • Neutral
    8%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    17%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 13.3 minutes

Showing 1 - 2 reviews

1.0 of 5
November 6th, 2008
child is insured and still treated like a bum
Easy Appointment
Promptness
Friendly Staff
Receptionist is high strung, makes inappropiate comments "I know, I have an ex-husband too"... even though insured, she demanded copies of entire policy, court papers, asked twice for social security #"s...the good Dr. told me he couldn't help it that our insurance is confusing....Huh? WALKED OUT, WOULD NOT LET HIM TOUCH MY CHILD....
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5.0 of 5
August 20th, 2008
Lived up to his reputation
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Several friends have used Dr Higgins, but I was skeptical. He went above and beyond his excellent reputation.
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