Dr. James Sim MD Patient Reviews

  • Pediatric Cardiology Honolulu, HI

Overall Rating

  • 5 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 10 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

2.0 of 5
May 18th, 2016
Disgusting office
Wait time
10 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
When we entered the office my husband and I felt like we went through a time portal into the 80s. There is a small 10" box tv on a big wooden table, all the chairs in the waiting room are mismatched, there is a little tikes table with a disgusting wooden toy on it, and worst of all the walls. The walls are a wood paneling that at first glance you wouldn't think anything except how outdated, as we sit there waiting for our newborn baby appt we notice a discoloration on the walls. My husband gets up and gets a better look and confirms that it is mildew ALL OVER the walls. he is repulsed and wants to leave right away, I was eager to find out my daughters condition so we stayed for the appt. the nurse took us back to the exam rooms, she did not introduce herself and she did not wash her hands. The exam room was cluttered and OLD. Again mismatched fabric chairs, file cabinets in the exam rooms, all the cabinets and exam bed were very old and had Rust speckles on them. I did not sit down. The doctor came in and he was nice but again did not introduce himself and did not wash his hands. We were told to follow up in 6 months but we will be finding another office. If it weren't for the unsanitary condition of the office we may consider going back.
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