Dr. Jan Rockwood MD Patient Reviews

  • Emergency Medicine Leominster, MA

Overall Rating

2.3
  • 4 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    25%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    25%
  • Highly Dissatisfied
    50%
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Wait Time 21.7 minutes
  • Appropriate Followup
  • Easy Appointments

Showing 1 - 2 reviews

1.0 of 5
April 6th, 2016
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Ditto the last review. Dr. Rockwood "treated" my husband during the night shift in the ER. She was what I'd call comatose. No bedside manner, didn't even touch him. MIA most of the 6 hours he was there. Thank goodness for the resident who came on the next morning.
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1.0 of 5
March 6th, 2016
NO PERSONALITY OR BEDSIDE MANNER.
Wait time
5 minutes
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went to ER via ambulance with symptoms of a heart attack. Although Dr. Rockwood was quick to observe me as the EMT's transfered me on the ER gourney, she was very insensitive to my condition, sarcastic when answering questions as if she was being bothered. I found her to be cold, rude with absolutely no bedside manner, or personality for that manner. I will refuse her care if I'm ever in need of an ERP again if she's on duty. It was just terrible.
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