Dr. Jana Robinson MD Patient Reviews

  • Family Medicine Lakeland, TN

Overall Rating

4.5
  • 12 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.5)

12 Patient Reviews

  • Excellent
    75%
  • Great
    8%
  • Good
    8%
  • Poor
    0%
  • Bad
    8%
  • Friendly Staff
  • Promptness
  • Wait Time 25.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
March 26th, 2016
Very unprofessional place
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very unprofessional office staff. Cold reception. One employee tattooed up with lg. rings implanted in each lobe. Very nasty. Receptionist never moves her eyes to talk to u. Just stare's into computer. Left over an hour while doc could be heard in next room in jovial conversation with patient taken before me who came in after. First visit refused to c me admitting schedule error. Practitioner never came in room or offered apology. Most uncaring group of medical people I ever experienced. One in the group maybe bad egg but the entire staff! Just horrible. Lost me and 2 others who wanted to hear my experience first who were lookin also to schedule app as new patient. Was never told she only works 3 days a week.
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5.0 of 5
March 26th, 2014
SUPER !
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Havent had an easy time finding a primary care doctor but i have now! Loved the intial appointment with Dr Robinson she is very down to earth and seems to actually care.
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5.0 of 5
April 15th, 2011
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Robinson is very thoughtful - thinking through my different medications with what she prescribed, even looking up foods that could be potential issues. She took the time needed to do a thorough evaluation and diagnoses and I was feeling much better the next day.
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5.0 of 5
May 3rd, 2017
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5.0 of 5
November 17th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
June 26th, 2015
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5.0 of 5
November 6th, 2014
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3.7 of 5
August 21st, 2014
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5.0 of 5
August 17th, 2014
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5.0 of 5
July 12th, 2014
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5.0 of 5
May 29th, 2014

5.0 of 5
May 23rd, 2014
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