Dr. Jane Kerr-Fernandez MD Patient Reviews

  • Obstetrics and Gynecology Haverhill, MA

Overall Rating

3.5
  • 8 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    25%
  • Wait Time 13.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
April 3rd, 2015
Cancels and does not show any sympathy.
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been going to her for over 7 years. And during my pregnancies she was great. I started having other issues and she was not so nice. She cancelled my appointments and after I had to rescheduled my appointment due to a sick child, and surgery, she was not thrilled. She referred me to someone else without a full explanation and then when I finally scheduled an appointment and it was delayed, I had to make another appointment with Dr Kerr. She then cancelled, "because a vacation" and staff was rude and scheduled me with someone else on staff. She never took the time to understand the stress I was having with my several conditions as well as my families life. She inconvenienced me several times and now I feel afraid to get help because I will just get the same treatment.
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5.0 of 5
September 26th, 2011
Highly Recommended
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kerr delivered both my kids via C-section and I have had 2 bartholin surgeries with her. All went as well as they possibly could. She is just excellent in all areas! Highly recommended.
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