Browse Health
Family Practitioner, Primary Care Doctor
16 years of experience
Video profile
Accepting new patients

Patient Reviews ? Write a Review

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

20

Total Reviews

9

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.1176470588235 of 4 stars
Promptness:
  • Currently 2.1875 of 4 stars
Courteous Staff:
  • Currently 2.6470588235294 of 4 stars
Accurate Diagnosis:
  • Currently 3.125 of 4 stars
Bedside Manner:
  • Currently 3.125 of 4 stars
Spends Time with Me:
  • Currently 3 of 4 stars
Follows Up After Visit:
  • Currently 2.5294117647059 of 4 stars
Average Wait: 26 minutes
  • Currently 1 of 4 stars
 |  Too many patients, too little time.  |  show details
Oct 16th, 2014

Over the years the overall experience has degraded. Always in a rush, the staff seems to be running the practice instead of the doctor and she lets them. I can no longer trust her with my health. She sends her staff to tell you, "no". Don't bother to ask for anything. That would require paperwork and documentation, which there is no time for.

  • Currently 1 of 4 stars
 |  Apathetic and Disgruntled Staff  |  show details
Feb 28th, 2014

This is my first time writing any type of review but after just having my last appointment with Dr Janet Goodfellow, I feel it necessary for people to understand what's happening there: I've been a patient of Janet Goodfellow for years and each encounter with the office staff, her head nurse Mim or the doctor herself has been quite bad. When calling and making an appointment, it's clear that any of the office staff wants to get you off the phone as soon as possible. They have given me contradictory information regarding transferring my records to a different doctor and have always been rude for some reason. Her head nurse Mim seems to be disgruntled about something and seems to try her best not to interact with you for more than a moment. Although she herself has a pleasant bedside manner, each time I've met with Dr. Goodfellow I feel as if she is rushed and has another patient to tend to before answering my questions--note that this was only a minute or two after she has given me her diagnosis so one would figure that I had a few questions. Dr Goodfellow seems more interested in treating the symptoms rather than the issue. There is never any question as to my lifestyle, diet, exercise routine, etc--she will just write a prescription and send you on your way. Of course when I've read online review such as this, I figured that the reviewer themselves may have been a bit difficult and that may be why the staff responded in such a way; however, I've always been polite and courteous to all of the staff at Dr Goodfellow's office but they seem much less inclined to return the favor. I've changed to a different primary care doctor today and am saying goodbye to the apathetic and disgruntled staff I've had to deal with for years.

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  • Currently 4 of 4 stars
 |  Great Primary  |  show details
by Lisa on Jul 11th, 2013

I have been using her as my primary for over 10 years and I have nothing but great things to say about her . She is very detailed and spends enough time with her patients . Her staff is just as dedicated and great as she is . I have never waited more than 10 minutes to be seen .

  • Currently 2 of 4 stars
 |  Frustrated  |  show details
May 1st, 2013

I've been a patient of Dr. Goodfellow for over 10 years. I've noticed a downward trend in the response to my efforts to contact the office, or simply renew prescriptions. I fear that her assistant has become rude to the point of my fearing contacting her. This cannot be good. I hate to go in search of another doctor because most reviews I read about those recommended are also negative. Something is terribly wrong with the medical care system. Dr. Goodfellow is always nice and sunny and has been mostly spot on in diagnosis. However, she's surrounded by a mote of alligators. It's her duty to know this.

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  • Currently 2 of 4 stars
 |  Not the Best  |  show details
by Anne on Mar 1st, 2013

The Dr. is very nice and appears to be caring; however she seems to look and key into the computer more then listen to what you have to say. Also the wait time is extremely long. When I mentioned this to her, she said maybe I need to find a new Dr. I did.

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  • Currently 2 of 4 stars
 |  show details
Jan 22nd, 2013

Too busy. Wants to tell you what to do as opposed to help you make health decisions.

  • Currently 4 of 4 stars
 |  AMAZING  |  show details
Jun 21st, 2012

Great doctor. Very sweet and kind. She is very understanding! She saw me as soon as I got in the waiting room. I would recommend my friends to go to her.

  • Currently 2 of 4 stars
 |  show details
Mar 5th, 2012

Not a bad doctor at all. However, staff is the WORST! I would NEVER recommend anyone to go here. Be aware.

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  • Currently 2 of 4 stars
 |  Courtesy of Staff  |  show details
Feb 17th, 2012

I was dropped by the practice with no notification because I did not see the doctor for 2 years. So I was being punished for being healthy. I found another doc and Dr Goodfellows office was very rude when transferring my records and was going to charge me $25.00

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