Dr. Janice Gelfand MD Patient Reviews

  • Internal Medicine Pelham, NY

Overall Rating

  • 2 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 35.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
July 10th, 2013
Dissatisfaction, disappointment, disbelief
Wait time
56 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
While I never had a direct issue regarding Dr. Gelfand, her staff was rude, unprofessional and uncooperative. When this was addressed by a fellow Doctor on my behalf the complaint was ignored and I am still awaiting an apology. I have since found another doctor and will report this to a higher authority. I pay for medical benefits and I should've not have been treated in a manner that left me visibly upset and emotionally disturbed. Her assistance Barbara screamed at me while I exited the door with my head in my hands. I have never been treated in such a manner .
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