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Janice M Robinson MD Patient Reviews

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Overall Review

3.6
  • 15 patient ratings
  • 7 comments

Last 12 months:

1.0 (-2.6)

7 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    7%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    33%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 45 minutes

Showing 1 - 7 reviews

5.0 of 5
June 5th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She and her staff help to get me healthy again.
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1.0 of 5
June 7th, 2012
Jeanette Smith
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Worst experience ever. She has the worst clerical staff. Coulld not after numerous calls and trips back and forth to the pharmacy the secretary repeatedly got my prescriptions wrong. I made 4 trips! It was a holiday weekend also. Took 7 days to get my prescriptions. And it took forever for the doctor to return my calls.
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5.0 of 5
March 15th, 2012
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Robinson has been my Dr. for about 18 years. I think she is absolutely fantastic. She takes time with me, so if I have to wait a little bit, I'm ok with that.
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5.0 of 5
October 18th, 2011
Lori Franta
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Robinson has been my family docter for 25 years and she is the best!!!!! It feels as if she is part of my family.
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1.0 of 5
July 5th, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Terrible experience
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1.0 of 5
July 5th, 2011
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Liked her but office staff needs replacing. Does not take correct messages. Not even after given the same message 3 times.
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1.0 of 5
March 28th, 2011
i would give them 0 stars if i could
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Ok.let me tell you that if you are planning to visit Dr.Robinson office make sure that your nerves are made out of steal and you don't have anything important planned to do on the same day.Every time me and my doughter went to Dr.Robinson we had to wait anywhere from an hour to two in the waiting room! Imagine that with a fusy 3 year old! Then they put you in the exam room and you wait another 30 min. To an hour.My numerous calls to speak to the doctor wasn't returned for 2 weeks! WORST CUSTUMER SERVICE I EVER EXPERIENCED! They are SUPER Slow
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