Patient Reviews ? Write a Review
He is a good surgeon and has Excellent Staff.
I am a new patient. I was seen quickly,the Dr's Staff was friendly and efficient. Dr Tinley explained what he thought my problems with my neck are,showed me the MRI to further help me understand my condition and took his time in deciding the best course of action. He answered all questions I had,of course I thought of more later,so I'll be checking back with him.. I'm scheduled for surgery in a few weeks,I'll edit my review after.
Spent over 3 years with Dr Tinley. In hind site, should have left much sooner. Dr Tinley will diagnose you and explain procedure 1 time with little eye contact. Do not question, he does not make mistakes. Once your procedure done, know your follow up appointments are for X-ray to bill insurance & to tell Dr Tinley what a great job he did only. If you do question or continue to have pain, you will see less Dr Tinley & more of PA. You will not get help from PA, he is not sympathetic follows rule book of Tinley. If your ongoing pain continues and causes stress that spills over to your personal/work life. And you require any time off work. I hope you do not need paperwork filled out by your employer. If you do, you will be labeled a person who is trying to get out of work. The front office ( who have no medical training and less customer service skills) will then become rude and talk down to you like a criminal. If you need an advocate for YOU and not billing. Keep searching.
I seen Dr Tinley over 3 years ago. I went a year just getting injections. The he told me I had to have surgery. On my last visit before the surgery is the only time he explained anything to me. He did tell me they would be putting in a plastic disk and that's all he told me. Now when I woke up from surgery I was in so much pain they had to put me back out. Because unknown to me not only did they put a plastic disk in but they put 2 rods and 4 screws and took bone marrow from both hips. I had no idea they were going to do any of that till after. I read all the reviews of how he explained everything to everyone well I guess he just didn't like me. I since had a spinal stimulator put in because it was a failed surgery and I'm setting up a appointment with a new back doctor.
Dr Tinley is an excellent Dr with a great bedside manner and very friendly
I wish there were more than 5 stars. I can't say enough about this man. The time he takes with you to make sure you understand what is going on, the compassion, the level of comfort he gives the family his expertise and over all the great man he is....A BLESSING!!
Dr. Tinley does a great job of explaining your options honestly. It is NOT always what you want to hear, but I appreciate knowing his responses are in my best interest. The office wait is a little long, I'm sure it seems longer because it's uncomfortable sitting for very long, but once you are seen, he listens to you andmakes sure you understand your options. The office staff is very kind. Hopefully, I won't need any more surgeries after this one, but if I do, they will be by first choice.
Been almost 3 Years. Still getting injections. Why am I still hurting?I'm skinny, I'm active, I dont smoke. Pain in back, legs, neck, very frustrated.
Sir, I certainly understand your frustration, and would like this "1-Star Review" to be a testament that spine pain can be miserable. Being well-trained, conscientious, and friendly does NOT make me a magician. I take pride in being up front with patients - laying out the diagnosis, plan of attack, and if surgery is ever necessary, what the most innovative and least invasive options are to solve the problem. In the absence of degeneration, compression of the nerves, a tumor, or instability, surgery is not the best option (minimally-invasive or NOT!) These situations frequently need physical therapy, pain management specialists, or psychologists to be involved. While we can not discuss your case specifically in public, I would encourage you to discuss with another surgeon to determine if they agree. Call us if you would like a referral.
I was on time for my appointment. Waiting room was completely full. Waited 2.5 hours for my appointment. Had about a 7 minute visit with Dr. Tinley. My time is also valuable. Perhaps instead of replying to unfavorable reviews Dr. Tinley should spend that time evaulating his appointment procedures and time management.
I hear you. While I certainly don't reply to reviews while you're waiting in clinic, I do listen to complaints and am sensitive to your time being valuable. To address the long waits, I hired a third and a fourth partner, and I have since cut out work-related injuries and any personal injury and most car accidents if legal issues are pending. I also cut out some insurances. If that's not enough, I added interactive TV's in each room with 60 channels, coffee, and food. Not that you want to hang out all day in the doctor's office, but I'm making every effort I can to make the experience quick and beneficial!
Outstanding young man (Doctor). I was kept informed of what was expected of me (pre-operation - physical therapy) and pre-operation. There were no surprises. Surgery and hospital stay were entirely what was explained and I expected. The Doctor and his crew were excellent and I'm on the road for a complete recovery. I am soooo glad that Dr. Tinley was my second opinion. My family doctor and first opinion orthopedic doctor mis-diagnosed. The first doctor wanted to admit me immediately and perform two surgeries on sucessive days (once thru the back, the other thru the front). Dr. Tinley took a conservative approach and after careful observation (therapy) and then surgery, he and his team has fixed me up good as new. Again, thank the Lord, I got that second opinion.
Dr Tinley knew right away what my problem was. His staff was so nice and helpful. I first walked in with a cane, and happy to say, my next visit will be on my own!!!! Definitely will refer!!!
Dr Tinley diagnosed my disc herniation in my neck at my first visit after going to 2 chiropractors and 2 other doctors that had me pulled and twisted and poked and prodded for months with no relief. An MRI showed it very clearly, he took the herniation out, and I couldn't be happier. His bedside manner was great and he explained everything to me, even the risks of surgery. I had no pain after surgery and would absolutely do it sooner if I would have known how easy it was! The wait to see him should tell you how good he is!
While I like Dr. Tinley, I was very frustrated that I had to wait almost 2 hours to see the doctor. I arrived on time for my appointment, was put in a room and waited there for almost 2 hours! The PA finally came briefly discussed my case, and said the doctor would be in shortly. I waited another 30 minutes after that.
Thank you and see above my response on how I have since addressed the waits! It really was an issue that needed to improve for everyone's sake. Hiring new staff and cutting out particular patients helped tremendously!
2 years ago I wasn't able to exercise, lose weight, or even walk for 15 months. Dr Tinley removed a disc herniation from my back through a tiny incision and I was home the same day with just a little back pain but total relief of the burning and stabbing pain in my legs. Since then I have been able to get in shape again and get my life back. Thank you thank you thank you!
While the wait was about 15 minutes more than other Spine doctors, it was worth the wait. Dr. Tinley had reviewed the information for my case, as I was seeking a second opinion. A 360 fusion had been suggested. Dr. Tinley spent almost an hour going over my case with me. He listened to my concerns, and thoroughly answered all of my questions. Dr. Tinley even drew diagrams and explained why one approach would be better over another. Dr. Tinley is no longer my second opinion, as I have selected him for my surgery.
Dr Tinley spent the time with me 3 years ago that I needed to convince me I didn't need surgery, despite another surgeon suggesting I did. I began the therapy and shot treatments he suggested and have been a hundred percent better ever since. I have since sent two family members to him and both have ended up needing surgery - he explained everything to them ahead of time, used a small incision, and they did great! Thank you thank you thank you!
Two out of my three appt's with Mr Tinley I waited 2 1/2 hours PLUS. To top that I only saw the "PA" NOT Mr Tinley! I felt my back pain was of NO concern to him or his staff! A very unprofessional and somewhat rude experience overall!!
Sir, I sincerely apologize that you had this issue. Your pain is certainly important, however, I was not unable to get your work-related insurance to continue to allow me to see you without you going back to work. I apologize if my staff could not convey this to you to your satisfaction, and I wish you the best.
Dr. Tinley made an incorrect diagnosis on my back. After surgery he did not address the surgical procedure that was done incorrectly and four doctors have diagnosed me with failed back surgery. Please use another doctor so you will not go through the pain and disability I have had and continue to have.
Without knowing more about this patient's situation it is difficult to respond appropriately, and I would be interested in discussing this with them personally. What I can say is that my spine training was at one of the best known institutions in the world for spine conditions, and between that and my relentless passion for making people better, I assure you it would be difficult to find better care than in my office. It is very natural to be angry and blame the surgeon if you are not feeling better after surgery, and there are many reasons why you may not be, including lack of appropriate rehabilitation afterwards, not stopping smoking, not being completely healed, muscles breaking down, not losing weight and strengthening the core musculature, and continuing activities that aggravate the spine. (There are still alternatives for improving your condition, by the way.) Many specialists in the community have a tendency to blame their main competitors in order to instill confidence in themselves and have you believe the other guy did a bad job and they are your savior. Furthermore, a surgeon that claims he has 100% excellent outcomes is foolish, arrogant, and not telling you the truth. That being said, I make an effort to go above and beyond to ensure that your diagnosis is correct prior to ever considering surgery. This frequently includes exhausting months of physical therapy, getting every diagnostic test available and necessary, often attempting injections, and modifying your activities in attempts to both pinpoint the problem and try to avoid surgery if possible. If surgery is necessary, I explain all of the risks and possible outcomes after surgery and what the patient will need to do to recover appropriately. During surgery, we employ the most advanced technology necessary to make sure the surgery is done right, and with the least invasive methods possible to optomize your chances of recovering quickly and with the least soft tissue damage to minimize long term issues. Again, even with all of this in mind on every single surgery, no surgery has a 100% guarantee of improvement, and this patient has my sincere apologies that they are not feeling better. I would love to revisit with them to make sure they have done everything appropriately afterwards and explore further non-surgical options.
Staff was very polite and courteous. Dr. Tinley made us feel very comfortable and explained our options and showed us the MRI images so we completely understood. Surgery scheduled in 3 weeks. After that I will leave another rating. Highly recommend this doc. Nice to find a good doc as himself. My only suggestion is getting more comfortable in waiting area. My husband was quite uncomfortable with his injury and the chair. Otherwise great place! Thank you Dr. Tinley for everything. I trust that my husband is in good hands! : )
We take these comments very seriously and appreciate the feedback. We have new chairs, (usually) food and drink upon request, and television in the waiting area now thanks to your suggestion. Glad you were happy with the explanations - spine problems are very widespread, and very big business, thus there are a ton of gimmicks, shortcuts, and easy ways out that people try to sell to you. Given all of the marketing ploys out there, I want to make sure every patient is fully informed of what is going on with them and what all the reasonable options are for improvement. In my practice, surgery is necessary only around 10% of the time.
Not very happy, only once i saw the dr. the other time was his alternate, and both times i waited a long time.
May 2011 I had cervical spine surgery, Dr Jason Tinley is my doctor. I recommend him highly. He explained exactly what he was going to do in a way that I understood clearly. His bedside manners are incrediably caring. He has patience and time for any questions you might have. His staff are equally courtious, caring, very professional.
Dr. Tinley and his staff have been wonderful! He takes time to answer my questions and did a great job with my surgery. His bedside manner is terrific.
Dr Tinley fixed my neck when I had bad arm pain and neck pain. The surgery took about an hour and I was home later that day. He took the time to explain to my husband and me exactly what was going on with my disc and what he did to fix it. I am so thankful to have him and now I'm going back at work a week later.
Ignore that previous comment! He was extremely thorough - he explained my spine condition in a way I could understand and how to improve it without surgery. His staff was so nice. I went to two other surgeons prior to him that wanted to operate on me, and thanks to Dr Tinley I am much better now and did not have to get cut on!
this was the most unproffesional Dr. I ve ever been too. The staff was rude and unproffesional also, he had no bedside manner and I even heard him yelling at his nurse. I will never go back.
Unfortunately, this patient was addicted to narcotic pain medication without a true spine condition, and I would not comply with her wishes to support a very dangerous habit. The comment about yelling at a nurse is not comical, but my nurse thinks it is - I pride myself on my bedside manner, and have NEVER once raised my voice to my outstanding staff that I could not do without.