Dr. Jason Wickens MD Patient Reviews

  • Ophthalmology Las Vegas, NV

Overall Rating

2.4
  • 12 patient ratings
  • 4 comments

Last 12 months:

3.0 (+ 0.6)

4 Patient Reviews

  • Highly Satisfied
    17%
  • Satisfied
    17%
  • Neutral
    8%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    50%
  • Wait Time 39.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
November 17th, 2014
We won't be back!
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I took my mother to see Dr. Wickens and we are never going back. He was rough during her examination, talked with his back to us the entire time, and acted like he couldn't be bothered with her. He spoke in a rushed, condescending manner to her and was just plain rude. Worst experience with a doctor we have ever had.
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4.0 of 5
April 28th, 2014
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
It is true that Dr. Wickens does not spend a lot of time with hand holding and expressing sympathy. If you are looking for that you need to go elsewhere. However, I cannot fault his knowledge or technique. Actually, I have learned that if you are getting a lot of attention from him on a personal level you are probably in deep water. If he is coming off as as cool and impersonal you are probably not in that bad of a condition. He has personally returned my call to his office when I had a question about my condition. I believe he is trying to do right by me.
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1.0 of 5
February 28th, 2014
Make a day of it.
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I regret coming here every time. Dr Wickens barely spends any time with us and when you are talking his mannerism suggests he doesn't have time or care what you have to say. If you have paperwork that needs to be filled out for work or a disability accommodation expect it to take a while and hopefully you won't have to have it redone. LONG WAIT LONG WAIT LONG WAIT. You'll sit in the waiting room for about 15 min while you fill out your paperwork, and then they take you back to be seen... NOT. You go to a SECOND waiting room that is cramped and packed. Wait about 45 min and then you see the assistant. Then they take you back to the cramped waiting room where you wait for another 45 min with your eyes dilated Until you see the doctor. Then if you need retinal pictures or anything else it's back to the little waiting room and on and on. You will be here for a minimum of 2 1/2 hours. If your lucky.
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1.0 of 5
September 25th, 2013
Patient
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Very rough during examination. Going to another dr for a second opinion. Poor bedside manner to younger patients. I understand getting a good look at patients eyes but why be so rough.
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