Dr. Javier Arturo Zelaya, MD

Dont go there unorganized. They never gave back my Id and health card. I realize after visit the same day that I didnt received my id and health card. I called right away. Left aessage because the office was closed for the day. No one can find it. Multiple people work front desk. Surprisely when I ask was in the copier/ scanner no it was never scanned or copied. So how was able to see the PA. Playing the run around with who worked the front desk. Call multiple time to see if it was mistaken given to wrong person or lost between file. Will be making a visit to see the cameras and front desk personnel fired. How do you lose some personal identification? Will be compensated. When asked if the personnel who worked front will be in tomorrow. They said “no” suprisely and conviently.

Been seeing Dr Zelaya for years, office always flexible in getting me in the office. He is very thorough and efficient in treating my problems. Recommend him highly

great doctor and office staff

Under the auspices of Dr. Zelaya his PA, Venita Hom ordered a chemotherapeutic agent for me to be used after removal of some skin Keratosis at three and a half times the recommended dosage. I developed severe nausea, diarrhea, headaches and fifteen lesions across my forehead before I stopped taking it and went to another practice.

so glad drzelaya was able to see us over the holidays. genuinely a great person and doctor, we felt at ease discussing all our issues. we'll be returning for follow up care

Dr. Zelaya completely misdiagnosed my condition. I clearly had ringworm on my face and he said it was an allergic reaction to something instead. I was actually trying to convince him but I figured that he was the doctor and knows better than me. He spent all of two minutes with me and told me to come back for allergy testing. He gave me a topical steroid to use on my rash which caused the fungal infection to spread further. Half of my face is infested with ringworm and now it spread to my scalp. Hopefully it was just a freak mistake and other patients don't have the same experience.

Dr. Zelaya is very pleasant and does not seem on a rush to get you out the door, but he is thorough. He is clear in his explanation of the procedure. I did not feel any discomforth during the procedure, He was gentle. I am glad I waited to see him, Thanks Dr. Zelaya,

I gave wait time five minutes if you go there early in the day or late in the evening, but if you go for an appointment in mid day the wait is around 20 minutes, his staff is helpful, and eager to help, the billing department also ready to solve what ever problems arrise with the insurance company, overall good doctor

fantastic experience. mole check and 2 biopsies done same day, both came back irregular needing more treatment, I was able to have surgeries done before my insurance ran out. thumbs up for great service. I ' ll be back in 6 months

Despite scathing reviews about wait times and rude staff, I decided to give the office a chance, After one hour (!) in the waiting room with a miserable four year old, we were taken to an exam room. A lady came in the exam room to get something and didnt even acknowledge us (didn't look in our direction). After five more minutes or so, I let my antsy daughter begin drawing on the paper on the exam bench she was sitting on. The lady came back and proceeded to tell me to stop my daughter from drawing on the paper. Her tone and look were extremely hostile. I had no problem with whatever office rules they had about the paper (however I had the idea of drawing on the paper because our primary care physician actually encourages such drawing during appointments to keep the child occupied) but I was really stunned that we had waited over an hour with no apology or explanation and then she came in with no greeting at all but rather went after my sick four year old. So I gently said we had… waited over an hour and my daughter was very young. The woman said nothing and didn't look at me. I asked her if she had no comment about the wait time, and she said "everybody's having to wait." I asked her if she didn't want to apologize for the long wait time, and she shrugged and said "its not my fault." She was so rude that we left, and I asked for a refund and the Dr. to call me. I was told I would get a check in the mail. I have received no phone call and no refund. I have never walked out of an appointment (or posted a negative review) before, but it was a ridiculous waste of my time. My daughter missed school for nothing, and I had to pay a babysitter to watch my infant while we were there. And the Dr. had no interest in hearing my complaint, which I think shows an absolute lack of concern for his patients.