Dr. Jay Bernstein MD Patient Reviews

  • Pediatrics Rockville, MD

Overall Rating

2.8
  • 10 patient ratings
  • 2 comments

10 Patient Reviews

  • Excellent
    30%
  • Great
    10%
  • Good
    0%
  • Poor
    20%
  • Bad
    40%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 18.3 minutes

Showing 1 - 10 reviews

1.0 of 5
April 15th, 2012
Poison ivy on my eye!
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I believed i had poison ivy on my eye so i set up an appointment asap! The office needs to receive an update on its decoration and equipment. As i entered the examination room some little kid opened the door and came in on me. The nurse was nice. When the doctor came in i told her the skin around my eye itched and said it felt like poison ivy but she insisted that i had "allergy eye". she even told me pink eye does not itch. she gave me eye drops that helped not the slightest bit. it has been 2 days since i visited her and my eye is getting worse. i will never visit this doctors office again!
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1.0 of 5
September 13th, 2011
Go elsewhere
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have been with this practice for 8 years and just left. I wish I had done so sooner and seen how real, compassionate practices operate. The doctors here are knowledgeable and it has always been easy to get appointments - so if thats your thing - then its a great practice. The front desk staff is not only unfriendly, but downright argumentative and they honestly seem like they try to impede rather than facilitate. I have also had problems with their billing practices. Sending invoices for things that are paid for, them charging a fee for every little administrative service and the nerve of them charging me $80 to get a copy of my son's record. Ludacris. Lastly - they botched my son's circumcision and it had to be redone two years later. So happy I finally decided to look elsewhere for care. I would not recommend or go back.
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5.0 of 5
June 9th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
May 20th, 2015
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5.0 of 5
February 27th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
November 9th, 2009
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.3 of 5
June 23rd, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 11th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients

2.3 of 5
October 2nd, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
April 10th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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