After 90,000 laser proedures it is always disappointing to see something like this. Just this evening I believe I was able to figure out who this patient is. The reality is this patient had access to me from the very beginning but never did see me. In fact, every patient has the right to make an appointment to see me at any time. When I did see the patient, several months ago, my examination suggested a medical issue causing hair growth and I recommended a specialist to be seen in consultation. THE PATIENT NEVER WENT FOR THIS CONSULT but this evening essentially quoted the review as stated above. The patient now agrees to go for the consult.
As a laser expert, we understand fully the limitations of laser and are quick to point these things out to patients as soon as they become apparent. Since medical work ups are not done on these patients when they come to see us, it is not always possible to know in advance until we see lack of progress. Fortunately, this occurs in less than one per cent of our patients.