Dr. Jay Bernstein MD Patient Reviews

  • Pediatric Ophthalmology Westfield, NJ

Overall Rating

3.7
  • 27 patient ratings
  • 6 comments

Last 12 months:

4.4 (+ 0.7)

27 Patient Reviews

  • Excellent
    56%
  • Great
    7%
  • Good
    7%
  • Poor
    4%
  • Bad
    26%
  • Friendly Staff
  • Promptness
  • Wait Time 32.9 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
February 17th, 2016
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Great doctor. Ladies...think long and hard about what you want in a doc...warm and cuz us really meaningless. Staff us great. You have to wait because he is BUSY.
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1.0 of 5
September 22nd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Staff is rude, not friendly. Dr. told me that my child's vision is great. It was not a correct diagnosis. Feel sorry waisted time and money
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1.0 of 5
November 21st, 2012
Will charge you so much money even with the best insurance company
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 25th, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was very happy with the staff (especially the nurse). Dr. Berstein took a lot of time with my son and I did not feel rushed. I was able to ask the questions I need to and received answers that I could understand.
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2.3 of 5
March 10th, 2011
Mother of 8 year old girl
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Condescending when he speaks to you. Does not explain issue or treatment well.
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1.0 of 5
March 2nd, 2011
Terrible experience
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Had to wait 2 hours passed my scheduled appointment and the staff was very rude. The Doctor made my 8 year old daughter cry and to make matters worse they over charged me. WARNING, DO NOT GO THIS PRACTICE!
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5.0 of 5
April 27th, 2017
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4.0 of 5
April 27th, 2017

1.0 of 5
March 5th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
February 22nd, 2017
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5.0 of 5
February 22nd, 2017
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5.0 of 5
December 27th, 2016
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