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Dr. Jean Shein Is this you?

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Ratings and Reviews

12 Ratings with 5 Comments

  • Excellent
    10
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    1
  • Excellent
    10
  • Great
    0
  • Good
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  • Poor
    1
  • Bad
    1

Quality Rating

Highly Satisfied

Wait Time
21.5 min
Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 12 Ratings with 5 Comments

1.0 Rating

November 2nd, 2015

Terrible!!!!!!!!!!!!!

The absolute worst experience I've ever had on all counts. I would rank them MINUS 10 if I could. Reasons: Months to get an appointment and I gave them 3 reasons that I needed care; I told receptionist 3 reasons I needed care; After over 2 1/2 hours WAIT, I told technician what I needed testing for and problems. I waited longer!!!, then when the doctor finally saw me, she did not even seem concerned that the tech had not tested me for the indications I had asked. She looked in my eyes with her little light and said make another appointment. NO apology, no empathy. When I explained to receptionist that I had already paid for the visit, but would like one on a day that I would not have to wait hours and that I would like to have a Free appointment, she said, "Oh, Doctor's time is too valuable and she Always has a wait. You MUST pay." I said, "I MUST find another doctor. I wish that I could bill you for your discourtesy and for wasting my time, not to mention that my health needs were NOT met." Do you have 4 hours to waste for not getting your eye need met? I certainly do not.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 22nd, 2015

Shein's Eye Care 5 Star Quality

Dr. shein's attention to patient's needs - physical & emotional is EXCELLENT!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 31st, 2012

Wow. What a doc!

Came into town as a tourist, developed an acute eye problem, she saw me without hesitation. I am now better and on my way. Kind, caring, wonderfully proficient, she sets a high standard and is a superb physician.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 13th, 2012

Very Smart, Very Skilled

Very fast mind, wonderful personality. A smart person's doctor. Hands as steady as steel.

Wait time
15.0 minutes
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5.0 Rating

April 11th, 2010

Excellent Eye Doctor - Wouldn't trust my eyes with anyone else

I saw Dr. Shein after sustaining an acute injury to one of my eyes. Naturally I was in pain and concerned about potential damage to my vision. She came highly recommended - she is as well trained as she is nice. In monitoring the various aspects of this injury, she repeatedly demonstrated her proficiency. To say little, we are lucky to have her on Kauai. Mahalo Dr. Shein!

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 22nd, 2017

5.0 Rating

January 25th, 2017

5.0 Rating

February 21st, 2016

Easy Appointment

5.0 Rating

February 26th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.3 Rating

July 17th, 2014

5.0 Rating

July 7th, 2014

5.0 Rating

December 25th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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