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Dr. Jean Shein Is this you?

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12 Ratings • 5 Comments

4.4
  • 10
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Quality Rating

Highly Satisfied

Wait Time
21.5 min
Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 12 Ratings

Terrible!!!!!!!!!!!!!

Posted on November 2nd, 2015

The absolute worst experience I've ever had on all counts. I would rank them MINUS 10 if I could. Reasons: Months to get an appointment and I gave them 3 reasons that I needed care; I told receptionist 3 reasons I needed care; After over 2 1/2 hours WAIT, I told technician what I needed testing for and problems. I waited longer!!!, then when the doctor finally saw me, she did not even seem concerned that the tech had not tested me for the indications I had asked. She looked in my eyes with her little light and said make another appointment. NO apology, no empathy. When I explained to receptionist that I had already paid for the visit, but would like one on a day that I would not have to wait hours and that I would like to have a Free appointment, she said, "Oh, Doctor's time is too valuable and she Always has a wait. You MUST pay." I said, "I MUST find another doctor. I wish that I could bill you for your discourtesy and for wasting my time, not to mention that my health needs were NOT met." Do you have 4 hours to waste for not getting your eye need met? I certainly do not.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Shein's Eye Care 5 Star Quality

Posted on May 22nd, 2015

Dr. shein's attention to patient's needs - physical & emotional is EXCELLENT!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Wow. What a doc!

Posted on July 31st, 2012

Came into town as a tourist, developed an acute eye problem, she saw me without hesitation. I am now better and on my way. Kind, caring, wonderfully proficient, she sets a high standard and is a superb physician.

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Very Smart, Very Skilled

Posted on July 13th, 2012

Very fast mind, wonderful personality. A smart person's doctor. Hands as steady as steel.

Wait time
15.0 minutes
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Excellent Eye Doctor - Wouldn't trust my eyes with anyone else

Posted on April 11th, 2010

I saw Dr. Shein after sustaining an acute injury to one of my eyes. Naturally I was in pain and concerned about potential damage to my vision. She came highly recommended - she is as well trained as she is nice. In monitoring the various aspects of this injury, she repeatedly demonstrated her proficiency. To say little, we are lucky to have her on Kauai. Mahalo Dr. Shein!

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on March 22nd, 2017

Five Stars

Posted on January 25th, 2017

Five Stars

Posted on February 21st, 2016

Five Stars

Posted on February 26th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on July 17th, 2014

Five Stars

Posted on July 7th, 2014

Five Stars

Posted on December 25th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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