Dr. Jeanne Obrien MD Patient Reviews

  • Urology Rochester, NY

Overall Rating

3.8
  • 15 patient ratings
  • 5 comments

Last 12 months:

3.0 (-0.8)

15 Patient Reviews

  • Excellent
    60%
  • Great
    0%
  • Good
    13%
  • Poor
    7%
  • Bad
    20%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 11.3 minutes

Showing 1 - 12 reviews

5.0 of 5
February 19th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She's just plain awesome!
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5.0 of 5
January 5th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Awesome Dr. !
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5.0 of 5
April 30th, 2012
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I expected to see Dr O'Brien with 4/4 stars. She was great. She was thorough, considerate, on time, knew her stuff, explained things clearly, and had me in for several follow-up visits. I was in a lot of discomfort and she diagnosed my problem and my symptoms were resolved with the treatment she prescribed. I had gone to another urologist before Dr. O'Brien and had a really bad experience (cancellations AFTER I got to the office, long waits, indifferent doctor with terrible bedside manner who didn't explain anything, aloof staff - yuck). Dr. O'Brien and her staff were the exact opposite. They were all very professional and caring, including Dr. O'Brien. She's on my personal 'Top Docs' list.
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5.0 of 5
June 29th, 2011
Kind and Sensitive
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have visisted Dr O'Brien numerous times over a four year period. She has always been very kind and sensitive to my feelings and proactive with testing. When determining further action needed to be taken, she spent time finding a surgeon she felt would be best for me. I also have a neighbor who is and has been a patient for many years, a kidney cancer survivor, and he speaks very highly of Dr. O'Brien also.
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1.0 of 5
June 22nd, 2011
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Dr. O'Brien has the worst bedside manner I've ever encountered in a doctor. She was both unhelpful and seemed entirely unsympathetic to the amount of pain I was in. The nurse I saw before her was very friendly and helpful, and I didn't have to wait long before being seen. However, my experience with her was too negative to make me want to return. I was filling out paperwork for longer than she spent with me, and I had to wait another 10 minutes after the appointment for the note for work she agreed to write. Overall, while I liked the office and staff, I would not recommend visiting Dr. O'Brien.
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5.0 of 5
July 25th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
July 21st, 2016
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5.0 of 5
July 15th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
July 13th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
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1.0 of 5
October 6th, 2015

5.0 of 5
March 22nd, 2015
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5.0 of 5
July 22nd, 2014
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