Dr. Jeff Frank MD Patient Reviews

Overall Rating

3.3
  • 12 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.7)

4 Patient Reviews

  • Highly Satisfied
    42%
  • Satisfied
    8%
  • Neutral
    8%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    25%
  • Wait Time 26.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

2.0 of 5
May 23rd, 2012
Accurate Diagnosis but Disappointed with Follow-Up
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Frank accurately diagnosed me with Celiacs Disease recently which is greatly appreciated after feeling sick for many years and not knowing why. However, his follow-up advice was horrible, essentially he didn't want to perform any follow-up and told me to go on a gluten free diet. I had to find another doctor in order to get the proper care and follow-up tests. In general Dr. Frank's bedside manner was really awful and he was not empathetic at all and in some ways made fun of me which was not appreciated. I am grateful for the correct diagnosis but would not recommend him to friends or family.
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5.0 of 5
April 9th, 2012
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Frank is smart, caring and personable. I have referred friends to him and will continue to do so. He been helpful in diagnosing any problems and helping me maintain ongoing health.
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2.0 of 5
January 25th, 2012
Diagnostic tests review
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Frank did not come in to discuss my colonoscopy nor my endoscopy findings with me after the procedure. I was disappointed about this.
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5.0 of 5
July 7th, 2010
Great GI
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Frank has been my GI for over 10 years. He has always been considerate, thoughtful, professional, and caring. He's sharp as a tack and has always been quick to follow up with me. I'd recommend him very highly.
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