Dr. Jeff Mason MD Patient Reviews

Overall Review

4.3
  • 6 patient ratings
  • 5 reviews

Last 12 months:

5.0 (+ 0.7)

5 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    0%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 24 minutes

Showing 1 - 5 reviews

5.0 of 5
March 7th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I enjoy his honesty. His receptionist downstairs could use some pointers on customer service.
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4.0 of 5
July 31st, 2012
ACL and Miniscus
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mason is professional and polite, but doesn't leave you with a warm fuzzy feeling. He didn't offer much information regarding my surgery options, so I did my research on Dr. Mason (including reading reviews posted online about him) and on the type of surgery I was getting and prepared a list of questions to ask him at my pre-op appointment. He wasn't offended or rude when I presented him with my questions, he was in fact very helpful and gave detailed answers. My advice is to educate yourself before going into any important medical appointment and take initiative by asking the questions. After doing this, I went into my surgery with confidence in Dr. Mason. And thus far I am very pleased with his work. I don't want a friend performing surgery on me, I want a doctor I trust. I hope this review helps.
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2.0 of 5
November 23rd, 2011
RUDE, unprofessional office staff
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
No follow-up call following surgery. Billing clerk would not assist with Medicare billing code problems prior to surgery. Dr. Mason said he would get paid and seemed unconcerned that his billing clerk gruffly told the patient that it was the patient's problem and why was her bothering her. For 3 straight days, NO ONE was willing to help the patient refill pain medication, and with holidays approaching, he had to see a different doctor to finally get help.
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5.0 of 5
February 22nd, 2011
knee surgury ( removinf scar tissue)
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I really liked having Dr. Mason for a doctor, he is a very curtious doctor with great bedside manner, an all around personable dr, (person) who genually cares about his patients. He listens to what your concerns are and then gives his concers for the procedure.
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5.0 of 5
May 26th, 2010
knee surgery
Wait time
15 minutes
Easy Appointment
Promptness
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
dr. mason was a great doctor, I had knee surgery at the everett clinic and it was not healing right with a ton of scar tissue. the everett clinic would not do anything about the scar tissue until a full 12 months had passed. my knee was obviousely bent and could go straight so Dr. Jeff Mason had a MRI done to see how much scar tissue was there and then proceeded to remove it for me. I was in and out with in about 4 hours. home bound and feeling tons better, he or some of his nurses would call periodiacally to check up on me,they always listen to what i had say. I would defiently RECOMMED Dr. Mason to anyone who need surgery.
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