Overall Review

4.0
  • 22 patient ratings
  • 4 comments

Last 12 months:

4.2 (+ 0.2)

4 Patient Reviews

  • Highly Satisfied
    68%
  • Satisfied
    5%
  • Neutral
    0%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    14%
  • Wait Time 16 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
September 10th, 2016
Fantastic doctor
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Hein has been my pcp for a few years,he always has time to answer my questions. He is very personable and he truly cares about his patience.
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2.0 of 5
December 5th, 2013
Needs a new staff
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor is fine, but his staff is a nightmare. They do not have the doctor call you when they are asked to. They can not be trusted to do what they say they will do when they say they will do it. The phone system is down for a two hour lunch everyday. You will rarely get anyone to actually answer a phone when you call. If you do get to speak to someone, be ready to be treated rudely. Personally, I have had enough and will begin looking for a new practice.
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5.0 of 5
April 26th, 2012
Personalized care
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I love this doctor ! I intend to begin taking my whole family here. In the 10 years I have seen Dr. Hein he has always been so caring and attentive to my healthcare needs. It is so rare to find a Dr. that truely seems to listen and take time to evaluate. Dr. Hein is just that man.
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5.0 of 5
April 29th, 2011
I love him
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He has been fantastic. The only issue we have had in 2 years was an incorrect billing for a well appointment. This was corrected promptly.
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