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Dr. Jeffrey Birns Is this you?
  • 6
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
26 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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11 Ratings with 3 Comments

2.3 Rating

December 27th, 2013

same day appointment

my child was sick and called for an appointment (first visit) and Dr Birns was available same day .When I was in the office noticed all kids toys in the waiting room area was dirty and receptionist was rude. Dr spent most of time just asking past history (30m) and spent 1m to check child's condition. when I had question, he was keep saying, "let me finish my talk". now I understand why this dr was available same day.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 15th, 2012

Worth the wait!

Dr. Birns is the most compassionate, warm and loving Dr. He answered all my questions making it easy to understand. My 2 year old appreciated his playfulness.

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

February 3rd, 2012

An Office Dog at an ENT?

I am the mother of a 2 year old who has severe allergies and a speech delay. This practice was HIGHLY recommended by both our Doctor and Speech Therapist, a mistake I quickly made sure they were not to make again. My son and I stopped in for an appointment only to find that the practice had an "office dog." A dog. A dog that is in to everything and travels all over the office. I was literally in shock, as a good number of patience who require an ENT suffer from allergies. When I asked his female colleague if there was any alternate accommodations for kids like my son, her incorrect and snarky reply was, "oh, this is a hypo-allergenic dog." Anyone who has severe, life-threatening allergies to dogs know very well that there is no such thing as a hypo-allergenic dog. This also shocked me that such garbage science would come out of her mouth.It get's worse.When I asked if they allowed the dog in the play area, they admitted that the dog may roam wherever it likes.It is illegal to have a dog in a restaurant because the state has deemed animals to be unsanitary around food. Now, this is a Doctors office that routinely pokes a prods "sterile" utensils in your child's ear, nose, and throat. Pet dander around such procedures is dangerous and irresponsible. Please go at your own risk.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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5.0 Rating

May 31st, 2016

3.0 Rating

March 18th, 2015

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

January 30th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

September 22nd, 2014

2.3 Rating

July 4th, 2014

5.0 Rating

November 29th, 2012

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.3 Rating

August 16th, 2012

Wait time
15.0 minutes
Easy Appointment
Promptness
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Spends Time with Me
Appropriate Follow-up

5.0 Rating

February 6th, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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