Dr. Jeffrey Byer MD Patient Reviews

  • Head and Neck Surgery Nashua, NH

Overall Rating

3.4
  • 23 patient ratings
  • 4 comments

Last 12 months:

3.6 (+ 0.2)

4 Patient Reviews

  • Highly Satisfied
    43%
  • Satisfied
    17%
  • Neutral
    4%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    26%
  • Wait Time 16.6 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
April 23rd, 2017
Poor Office Management
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
After telling me that my insurance coverage was a Tier i, then taking my Tier 1 co-payment, I was billed at the higher rate of a Tier 2 patient. After several months of being ignored by the billing staff, I was told that it isn't the staff members fault that she gave me WRONG information. I've been threatened with Collections action if I don't pay their $280 charge and the office, including Dr Byer, refuses to have his office take any of the blame or share in the cost. I will NEVER recommend the Office of Ear, Nose & Throat Physicians to ANYONE due to the terrible way they've handled this error. A sad way to treat a Senior Citizen, trying to squeeze money out of someone that isn't their fault.
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1.0 of 5
January 24th, 2016
How is he a doctor?
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I may have been better off reading webmd or google... He was useless and gave bad info.. Don't trust him
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1.0 of 5
July 7th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Did less to examine me than my PCP did. Sent me for a hearing test and said he would follow up afterward, but never did.
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5.0 of 5
October 18th, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
dr byer is great, really cares.
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