Overall Review

4.3
  • 24 patient ratings
  • 10 comments

Last 12 months:

3.0 (-1.3)

10 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    21%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    13%
  • Wait Time 29.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 10 reviews

1.0 of 5
April 15th, 2016
First time and last time
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Horrible!! Brand new patient at my first appointment which I booked a month in advance. I changed my work schedule was on time and I was told first he was 2 hours behind and that they had no record of me making an appointment. The office staff was flip about this and said you can try another day. What? Why would I come back.
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1.0 of 5
August 15th, 2015
Dr. Muller is not the best, as you would think.
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This review is important to let others know before setting up an appointment with Dr. Muller that at the first visit he shows great interest, and runs various blood workup, but then after that you are on your own to get any further concern regarding your health from him or his staff. Also, it is like pulling teeth trying to get an urgent appointment with him, or a return call, as his communication method is lacking a better format. You first have to speak with one of his staff members who is not pleasant to begin with, and then the staff member has to send an email to Dr. Muller with your message, and your lucky if your message is read within that week, as my messages went unread for almost two weeks per his staff telling me that he gets an abundance of emails each day, so when he gets to it he will get back to you, or a staff member will. This is unacceptable that his only communication format is for his staff to email him the message, and wait for him to read that message with then waiting for a return call from him, or his staff with instructions. I find it absurd that if there is an urgent situation this is the same method of communication instead of putting the patient on hold, and informing Dr. Muller of the urgent matter, but no you will be told that an email will be sent to him, and when he gets a moment to reading your message left for him that is when you will possibly then hear from him. I waited two weeks for my first message to be read by him, and then another three days to have his staff return my call instead of Dr. Muller telling me that the first available appointment to see him would be a month to two month wait of an appointment. If you are sick, and need an urgent appointment to see him forget that, as you will be told go to an urgent care facility, or the emergency room, as he is too busy to see you, and when you finally do get to see Dr. Muller, and it could be almost a month of a wait for an urgent appointment he shows no care or concern for you one bit, so after my third unprofessional visit with him and his staff it was time to seek a new physician with better bedside manners, and a more professional friendly staff. I even saw on one visit a patient of his who had no appointment showing up, due to endless unreturned calls, and being ill to only be turned away by him from his staff. This unprofessional behavior towards another human being is disgraceful especially when one is not well, as it seems these days doctors don't care about your well being, nor does the staff that work for these types of unprofessional heartless physicians, and it is all about the money how much can I bill one's insurance then to assist where needed first. Good luck if you become a patient of Dr. Muller, and you will see in time what I wrote here.
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5.0 of 5
February 27th, 2015
Is it possible to have a favorite doctor?
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
I've been seeing Dr. Muller for many years, and he is the best!
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4.0 of 5
January 31st, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The most thorough Internist you will find
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4.0 of 5
July 8th, 2014
Absolutely Best Dr-Horrible Scheduling
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr.Muller is by far the best MD I've ever had. Myself and my husband both see him. He's the most compassionate & professional MD. Hoever, scheduling and sick visit appointments are the absolute worst! Multiple calls for sick visits, late replies, no suggestions for other available MDs in the practice, long waits for representatives to make the appointments=HORRIBLE. Overall, the MD is a 4 and the office is 2! Considering going to another provider that has more flexibility with scheduling and sick visits although i would hate to lose Dr.Muller as my physician.
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5.0 of 5
February 8th, 2012
great primary care doc
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
kind, personable, knowledgeable and caring. that sums up my experiences with Dr. Muller. I would refer any friend of family member to him without hesitation.
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1.0 of 5
October 12th, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
worst pratice everThey keep banker hours
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5.0 of 5
July 22nd, 2011
"top doc"
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I believe that Dr. Muller is truly a compassionate person who REALLY cares for his patients. I, too, work in healthcare and trust my health to Dr. Muller.Kudos to a caring practitioner
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5.0 of 5
May 5th, 2011
expertise with a personal touch
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Muller truly is a needle in the pin cushion of the MD world. He demonstrates a true compassion and sense of caring for his patients. Kudos to a great man AND a great MD
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5.0 of 5
April 18th, 2011
Very caring physician
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Muller has been my doctor for 9 years. I can't say enough good about him. He always gives both myself and my husband more than sufficient time, he is caring and is concerned when illness strikes. I have already recommended my friends to him and they too are very happy with his bedside manor and caring attitude.Dr. Muller will always be willing to listen and refers you to the proper specialists when necessary.
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