Dr. Jeffrey Gallo MD Patient Reviews

Overall Rating

3.1
  • 7 patient ratings
  • 1 review

1 Patient Reviews

  • Highly Satisfied
    43%
  • Satisfied
    0%
  • Neutral
    14%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    29%
  • Wait Time 13.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
June 23rd, 2015
Disappointed in eye care and follow up procedures.
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had a major eye infection. The doctor did not want to schedule a follow up even when the nurse asked for one. He didn't seem to concerned about my eyes. Ended up at Mass Eye and Ear in Boston that weekend. The doctor at Mass Eye and Ear was surprised that I was not seen for a follow up or even on a daily basis since my infection was so severe. I needed to get the removal of my pseudomembrane in both eyes. I decided to go to Mass Eye and Ear for all my follow ups. I will never return to this practice of doctors in Worcester MA. Also I think I caught my eye infection at this practice when I went for a routine exam 5 days before the onset of symptoms. I also went into their vision store for glasses the same day as well. So be careful what you touch and asked if all the eye tools have been sterilized. I have been out of work for two weeks. Could this have been prevented?
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