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Dr. Jeffrey Gong Is this you?
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Quality Rating

Neutral

Friendly Staff
Promptness
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
51.5 min
Appropriate Followup

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20 Ratings with 6 Comments

5.0 Rating

July 9th, 2017

great all round

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5.0 Rating

December 19th, 2016

Caring and Compassionate

1.0 Rating

April 2nd, 2015

Worst service, ling time waiting . I will never come back

Easy Appointment
Promptness
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1.0 Rating

December 14th, 2013

My problem is not in regards to Dr. Gong per se, but rather his incompetent medical staff. I have had nothing but unprofessional, deplorable issues with the office personnel. This place is a joke. Nothing positive will get accomplished within this office. The main receptionist is rude and unqualified in that job. I always have a problem here, no matter how major or trivial. Every time that I need to see a specialist it's like "pulling teeth" to get a referral. The last time that I needed to see a specialist i called the office five times, and every time they had a negative attitude and all five times they never sent over the referral. It only takes one minute to do that. I had to cancel my last specialist appointment since they never sent over the referral. It's a shame I have limited choices in doctors or I would have gone somewhere else already. Dr. Gong is not that bad but the office staff makes it unbearable. How competent of a doctor can he be if he puts up with this level of incompetency? How good is a tree if its fruit is rotten?

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

April 24th, 2012

Would not recommend

Wait time an average 1-2 hrs every appointment, one time was 2.5 hrs. Insects seen around rooms. Front desk employee very rude to every single individual that I see enter the office (including the doctor lol, unprofessional). Every employee including nurse busy talking and on cell phones and acting too unprofessional for my liking. Doctor was nice but was inadequate in his diagnoses as well as medications, etc. Unfortunately this has happened every time I have had an appointment. After my last 2 hr waiting room wait, I will be going elsewhere.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

February 17th, 2009

dr gong was responsible for the death of my 35 year old mother due to negligence

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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1.0 Rating

October 9th, 2017

5.0 Rating

July 9th, 2017

3.0 Rating

April 24th, 2015

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

March 2nd, 2015

1.0 Rating

October 2nd, 2014

2.3 Rating

September 10th, 2014

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