Obstetrician & Gynecologist (OB/GYN)
25 years of experience
Video profile
Accepting new patients
1660 Medical Blvd
Ste 300
Naples, FL 34110
(239) 513-0053
Locations and availability (1)
| Summary | Patient Reviews | Credentials | Locations & Availability | Accepted Insurance |
Patient Reviews ?
Overall Rating:
3.0
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Total Ratings9 |
Total Reviews5 |
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Ratings
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I do not recommend this doctors office to my worst enemy. Lets start from the big inning of my appointment. I was lost, I tried calling the office at 12:30 for my 1:15 appointment and no one answered the phone, because they were CLOSED for lunch. I've worked in the hospital in a women's health facility.. The smart thing to do is takes turns with lunch, so someone is always available to answer the phone. But no that would make to much sense. When I got to my appointment I waited in the waiting area for an HOUR to get into my appointment. Apparently they are way over their head and have to many patients (a little greedy) they should not be accepting new patients if they can't handle it. The receptionist are soooooooo beyond rude!!!! The doctors should be im embarrassed. Very rude at check-in and check-out, they don't smile, they are rude in the phone, and are all around miserable!
I sat in the examination room for over one hour waiting for a scheduled pap smear. No one came in the room to explain the delay. I was getting redressed when he entered and still he did not explain why the delay.I am over 60 yrs old and never did I bleed after a pap smear. The PA in the office scrapped me so bad I cried out in pain and then bled for three days afterwords.
Dr. Heitman did more than encourage me to have my first mamogram at my first new patient visit with him. I was 48 years old at the time. He insisted I go immediately to NDIC and they would send the result to him. I had an abnormal mamogram and had to go back for an ultrasound, then biopsy. Dr. Heitman and staff were instrumental in helping me through this process. I would receommend him to ANYONE who needs a great gyne.
Dr Heitmann is always professional and caring. It does not matter if it has been a year or 2 since I last saw him, he always remembers my name.
Dr. Heitmann will take as much time as needed to talk with you about any questions or concerns. He will answer any question you have no matter how crazy you might think it might be. Has a great bed side manner not only with the patient but the family as well. Trust him very much and always is easy and willing to get appointments or questions answered with a phone call if you can not get in that day.
