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Dr. Jeffrey Karaban Is this you?

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7 Ratings • 2 Comments

3.6
  • 2
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  • 3
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Quality Rating

Satisfied

Friendly Staff
Promptness
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
45 min
Appropriate Followup

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Showing 7 of 7 Ratings

Administrative Staff 1 star

Posted on May 3rd, 2012

It's the administrative staff that has this 1 star rating, not Dr. Karaban, but he, unfortunately, has to suffer. The typist is the bad egg. She's robotic, wouldn't do as I asked her to do regarding an administrative task about the printed bill. Asked her to change "cosmetic consultation" to "medical consutation." I suspect she does not know how to do this, but she refused impolitely. (I am an elderly woman, probably the age of her grandmother. I doubt if she would talk to her grandmother as she talked at me...or maybe she would having been badly raised.) Had she told me she didn't know how to do this, I would have accepted her deficiency. Apparently, she has annoyed other patients, for the receptionist chimed in to help her. (Does it matter that the receptionist called my request "Fraud?" No, it's just an employee trying to help another employee in trouble, again, with a patient. It probably works, this 2-teaming, otherwise it wouldn't have happened. Side note: It's not fraud; rather, it's more general than cosmetic consultation. I called this to her attention and she stopped talking, but didn't apologize.) And so, that's my story. It's not a good story.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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EXCELLENT DERMATOLOGIST 5 STARS

Posted on March 31st, 2009

I saw Dr. Karaban for removal of a cyst. He was thorough and extremely knowledgeable and put me at ease during the procedure. The office is busy, but he took time with me as needed. I will certainly return to him if the need arises. He is extremely knowledgeable and runs a good office.

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Five Stars

Posted on June 7th, 2016

Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Four Stars

Posted on May 20th, 2016

Three Stars

Posted on May 27th, 2015

One Star

Posted on December 3rd, 2014

Four Stars

Posted on July 19th, 2014

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