Dr. Jeffrey Mckenna MD Patient Reviews

  • Otolaryngology Phoenix, AZ

Overall Rating

4.2
  • 17 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 0.8)

17 Patient Reviews

  • Excellent
    76%
  • Great
    0%
  • Good
    6%
  • Poor
    0%
  • Bad
    18%
  • Friendly Staff
  • Appropriate Followup
  • Spends Time With Patients
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Promptness
  • Wait Time 32.7 minutes
  • Bedside Manner

Showing 1 - 12 reviews

1.0 of 5
April 3rd, 2015
Great Doctor / Poor Office Staff
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went in for an initial consultation with Dr. McKenna and he was great. But afterwards, was when things went wrong. On numerous occasions I was conta ...
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1.0 of 5
August 10th, 2013
Really bad time management
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
This office is notorious for disrespecting patients office. I had visited this office after reading online review. But after 6 visits, I gave up on them. They are always behind schedule by 30 to 60 minutes due to "emergencies". Jeff did not show up in the office twice. The RN Lynnette Lambert, who sees patients as well, did not show up at one appointment, and in another one came in late due to emergencies and were late for all the patients. I will not go back to this office again.
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5.0 of 5
November 14th, 2012
GREAT!!!
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Wonderful doctor and person. Easy to talk to, very knowledgible,listens, has a great sense of humor, makes me feel comfortable and safe!
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5.0 of 5
November 12th, 2012
Great Doctor!
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. McKenna spends a lot of time with each patient. He explains every detail with patients. He friendly and easy to talk to. You have to wait awhile before you get into see him, but it is worth the wait. When it is your turn, he makes you feel as you are his only patient!
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5.0 of 5
October 25th, 2016
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5.0 of 5
May 24th, 2016
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5.0 of 5
April 26th, 2016
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5.0 of 5
April 19th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 25th, 2016
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
March 11th, 2016
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3.0 of 5
May 20th, 2015
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5.0 of 5
April 13th, 2015
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