Dr. Jeffrey Molloy MD Patient Reviews

  • Internal Medicine Anchorage, AK

Overall Rating

3.9
  • 8 patient ratings
  • 2 comments

Last 12 months:

4.0 (+ 0.1)

2 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    13%
  • Neutral
    13%
  • Dissatisfied
    25%
  • Highly Dissatisfied
    0%
  • Wait Time 18.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

3.0 of 5
November 29th, 2016
SELF
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
WILL NOT GO TO THIS OFFICE AGAIN
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2.0 of 5
June 16th, 2015
Long wait and limited pay options
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Fair to decent medical provider, some symptoms/ conditions were not addressed or resolved. Dr did follow up on other issues. Very long wait from appt time to seeing provider, they need to either adjust appt times to allow for longer appts or be more efficient- respect that patients have schedules to keep. Billing: no issue with insurance processing, but when copay invoice was received it had a section at the bottom stating "We are pleased to offer you the option of credit card payment" and an area to write ones credit information. Wrong! When I called to pay the bill, they told me they don't accept credit cards. While inconvenient (and a loss on collecting air miles), I can dig out my dusty old checkbook but a lot of people use credit cards for paying medical bills (especially since they tend to be expensive). This information should have been provided BEFORE the first appt so one can make an educated financial decision. I went back through the stack of paperwork I had to fill out and there is no mention of this billing practice. This doctor needs to catch up with the times; I can buy a head of cabbage from a farmer at a small market with a credit card, a specialist physician's office should accept them too.
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