Overall Review

3.7
  • 7 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 1.3)

1 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    29%
  • Wait Time 43 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
September 24th, 2013
SICK CHILD REFUSED TO BE SEEN
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My daughter went to crystal run and refered to this office for what seemed like an unexplainable rash. Both Urgent Care doctors and Dermatologist on call did not know what was going on. This is on a friday and my 8 year old daughter suffered with pain, trouble walking, and itchiness, all weekend waiting to see this office on Monday morning hopefully as an emergency. My husband brought her early in the morning and she was refused to be seen, They said maybe Thursday and it wasnt until I begged and pledded for compassion that they said the next day and still refused her. She went to Crystal Run Healthcare and a wonderful dermatologist saw her and diagnosed her with Vasiculitis which a VERY BIG PROBLEM THAT CAN CAUSE EVEN DEATH. Honestly, I never saw any doctor so the doctors maybe great but god forbid you have an emergency, the reception and front desk WILL DENY YOU unless some miracle comes up that someone cancels, even a child, even in pain. THEY DONT CARE! I even cried and they still refused. ITS SOOOOO WRONG!
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