Dr. Jeffrey Nau MD Patient Reviews

  • Otolaryngology Louisville, KY

Overall Rating

3.9
  • 22 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 1.1)

6 Patient Reviews

  • Highly Satisfied
    64%
  • Satisfied
    5%
  • Neutral
    0%
  • Dissatisfied
    18%
  • Highly Dissatisfied
    14%
  • Wait Time 27.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
January 8th, 2017
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Nau is an amazing doctor and very knowledgable and compassionate. My daughter had tonsillitis and was MISERABLE. Dr. Nau was our calvary. I would and will highly recommend him to anyone in need of an ENT.
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5.0 of 5
March 10th, 2013
Amazing Doctor and Nurse
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
As a first time parent, I was overwhelmed with my daughter's constant ear infections,and sleepless nights. My pediatrician recommended Dr. Nau, and they were able to get me in quickly. The staff were friendly, and Dr. Nau and his assistant were so great with the care of my child,and very comforting.. Her ear was cultured, and his nurse gave me a prompt reponse on the antibiotic she needed to take. As of right now, things are much better in my house.
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5.0 of 5
July 17th, 2012
Wait time
10 minutes
Absolutely wonderful!!
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5.0 of 5
February 9th, 2012
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very knowledgable. Great personality
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2.0 of 5
April 1st, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
While the doctor was friendly, the staff WAS NOT! The girl at front desk says nothing ohter than fill this out and I need your insurance card & id. Not helpful or friendly in ANY way! Seriously need training. I work in a doctors office and NO WAY would anyone put up with that! Its MY money I am paying- so I am not just a number. In addition, waited 1 hour and 23 minutes to get in a room and another 20 before dr came in. Upon leaving and making another appt. the nasty front desk girl said maybe two words and was hateful!!! I do not and WILL NOT go back to this office location
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5.0 of 5
July 25th, 2010
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Such a wonderful and caring doctor!
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