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Dr. Jeffrey Sternberg Is this you?

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13 Ratings • 2 Comments

4.5
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
12.5 min
Appropriate Followup

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Showing 12 of 13 Ratings

Best Surgeon for Pilonidal Disease

Posted on September 29th, 2017

Dr. Sternberg is wonderful!!!! He is an excellent surgeon with the highest credentials, tremendous experience with pilonidal disease, and a heart of gold for his patients. My son has suffered from pilonidal disease for 6 1/2 years and had 4 previous failed surgeries. Three different surgeons (one operated on him 2x) insisted that the only means of healing a "pilonidal cyst" was open excision. They collectively removed increasing amounts of internal gluteal tissue and each surgery took months to heal from, would never remain healed, and the surgeons' responses were always that "the tract must not have been completely removed" so they needed to go back in and remove more tissue. We finally began searching for an expert surgeon for pilonidal disease anywhere in the United States. We would have traveled anywhere in the world. Through internet searching we found Dr. Sternberg and learned about the cleft lift procedure which has a higher than 97% cure rate with the first surgery. We decided to travel more than 2000 miles for Dr. Sternberg to operate on our son because of his credentials, his success with pilonidal disease over many years, and after discussing my son's medical history with him via the internet and over the phone. We had an appointment in his office the day before the surgery, talked with him both before and after the surgery the day of, and had another office appointment the day after surgery because he knew we would be very far away and he wanted to be sure that our son was doing well. He even called the evening of the surgery at our hotel to make sure that our son was doing well. In complete contrast to our experience with the other 3 surgeon's, Dr. Sternberg gave us detailed information on his website and in person on exactly what the cleft lift procedure is, why it is successful, why the open excision is not, and included pictures on his website of after-surgery patients' buttocks so that my son knew what he would look like post-surgery. Dr. Sternberg also made sure that we understood how to carry out our part of wound care - NONE of our other surgeons ever did this. He showed us a video of caring for the wound drain before surgery, had his nurse demonstrate it on our son after surgery, had a laminated card to look at to better understand the position of the drain in the wound, and demonstrated again at his office the next day. Another video of caring for the wound drain is on his website in case you need further instruction, and I did. Because this was my son's 5th surgery and we would be so far away, this was extremely important for us to be sure that we knew how to care for our son's recovering wound. I can not recommend this surgeon highly enough. Was it worth the cost of flights and hotel? YES!!!!! It is not just about the cost of 4 other surgeries, professional wound care centers, emergency room visits to lance abscesses, laser hair treatments (yes, a previous surgeon had us do that too) but the cost of the years that my son could not play intramural sports in college or swim because of open, draining, painful wounds that were caused by failed surgeries, and the embarrassment of a wound that constantly stained clothing and that none of his friends, peers or co-workers really understood. Traveling from the East to the West Coast for Dr. Sternberg was the best decision that we have made and we are only sorry that we didn't do it sooner. Thank you, Dr. Sternberg for giving our son his life back!\\

Wait time
10 minutes
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Great Surgeon

Posted on May 1st, 2009

Dr. Sternberg is an excellent surgeon. He is very knowledgeable, patient and very caring. He has excellent bedside manners, and is not one that rushes out as soon as he's done talking with you. He takes time to ask how you're feeling and if there was anything that concerns you.

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Five Stars

Posted on November 20th, 2015

Three Stars

Posted on August 17th, 2015

Five Stars

Posted on December 20th, 2014

Four Stars

Posted on September 11th, 2014

Five Stars

Posted on September 3rd, 2014

Five Stars

Posted on August 18th, 2014

Five Stars

Posted on July 7th, 2014

Five Stars

Posted on June 27th, 2014

Five Stars

Posted on June 20th, 2014

Five Stars

Posted on May 28th, 2012

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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