Dr. Jeffrey Cook MD Patient Reviews

  • Orthopedic Surgery Franklin, TN

Overall Rating

4.0
  • 14 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.0)

14 Patient Reviews

  • Excellent
    64%
  • Great
    0%
  • Good
    7%
  • Poor
    14%
  • Bad
    14%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 15 minutes

Showing 1 - 12 reviews

2.3 of 5
January 23rd, 2012
Inaccurate diagnosis
Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
This office was in a rush to perform surgery to correct a problem. A second opinion confirmed otherwise. Today, I am doing well without the "needed" surgery. Also, check your bill carefully. Confusing statements.
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5.0 of 5
August 31st, 2011
Best Medical office I've ever been to
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
A REAL person answered the phone and got me in that day! They were all so nice to me. Surgery and recovery went very well...am sending everyone I know over there.
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5.0 of 5
June 25th, 2010
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Cook was great in his diagnosis and worked with me so that I didn't need surgery.
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2.3 of 5
November 23rd, 2008
Watch Out!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Dr. Cook misdiagnosed my badly broken foot and I have been walking around on 4 nonunion fractures for 3 months now. Everytime I went back to him to tell him my foot still hurts everday I was told to "keep your chin up." I now have to have a bone graft to fix my foot from a doctor that actually listens to me.
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5.0 of 5
May 8th, 2017
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5.0 of 5
May 31st, 2016
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5.0 of 5
March 20th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 13th, 2014
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1.0 of 5
October 9th, 2014
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1.0 of 5
September 19th, 2014

5.0 of 5
July 20th, 2014
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5.0 of 5
June 28th, 2014
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