Dr. Jena Rivers MD Patient Reviews

  • Pain Management Bellevue, WA

Overall Rating

3.3
  • 7 patient ratings
  • 4 comments

Last 12 months:

2.6 (-0.7)

7 Patient Reviews

  • Excellent
    57%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    43%
  • Friendly Staff
  • Promptness
  • Wait Time 33.8 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 7 reviews

5.0 of 5
June 12th, 2017
Great doctor!!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have known Dr. Rivers for years. She has never been anything but kind, caring and completely professional. She has never pushed any medication on me and has always explained all the risks/benefits of any treatment. It is rare to find a doctor that takes the time to listen to you and does not spend all the appointment just pecking away at a computer. I would recommend her without any reservation. She even gave me her cell phone number in case of problems.
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1.0 of 5
May 9th, 2017
Unprofessional,rude, and does not care about patients
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
By far the most unprofessional Dr I have ever visited. She never kept accurate records for close to 2 years on my condition and what she prescribed. Always showed up at least a half hour to an hour late for appointments, NEVER answered any questions about treatment options. When I did have questions I was screamed at and sworn at. Has no secretary so good luck trying to even get a hold someone to schedule an appointment or ask any questions is impossible. Just look for another pain dr if you are referred to her because all this woman does is just write pain prescriptions she DOES NOT CARE if you get better or get worse or if you do not even want to take pain meds. She also refuses to take notes or listen to patients needs, it is ALWAYS all about her and her schedule and she goes out of her way to make you feel unimportant and that you and your pain DOES NOT MATTER.
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5.0 of 5
June 16th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Best doctor I have ever visited, seriously I'm not a robot or have any affiliation with her practice. She has gray understanding of how the body functions as a whole. She is very sweet and caring for her patients. She spent well over an hour with me every visit till I was completely examined and had understanding of her findings and what options I had moving forward.
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5.0 of 5
February 18th, 2015
Great Medical Care
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
July 5th, 2017
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
July 5th, 2017
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5.0 of 5
July 19th, 2016
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