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Jennie Byrne MD Patient Reviews

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Overall Review

3.0
  • 12 patient ratings
  • 5 comments

Last 12 months:

1.0 (-2.0)

5 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Wait Time 7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
May 1st, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Epitomized the American Way: Narcissism and Greed.
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5.0 of 5
August 21st, 2015
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great worked with me well to save my life !
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1.0 of 5
April 10th, 2014
Card Swiper II
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I wish that I had researched reviews of this practice months ago. Let’s call it what it is - a cash-only practice, with the top priority being financial profit. Dr. Byrne refuses to be under contract with any insurance agency so that she is able to charge patients for routine tasks that no insurance company would consider a valid, billable service, but rather the standard expectations of a treating physician. Many of the charges that appeared on my “on-file” credit card were unexpected, excessive, and do not have legitimate, reimbursable billing codes. Of the services which were coded and billable to insurance, the amounts charged far exceed any amount that would be contracted with an insurance company. As the wife of a physician, I certainly understand that doctors spend a large portion of their time handling matters that are not reimbursed by insurance. I also understand that insurance does not reimburse at the rates that would be conducive to the long-ago upper-class financial status of doctors. This practice model is focused on an attempt to return to that era, not on individualized treatment plans of patients. Some of the statements in the below response to “Card Swiper” have changed since written in 2011. However, if you do have questions regarding charges that appear on your credit card statement, they are discussed with you during your prepaid therapy session. Rather than receiving the therapy for which you paid, a disputed charge becomes a full session financial discussion initiated by your provider. The policies and/or practice model of Cognitive Psychiatry of Chapel Hill were not made clear to me until after nearly 6 months of treatment, despite my ongoing inquiries regarding billing. After being clearly informed of this structure, I simply could no longer afford to continue treatment at this office.
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5.0 of 5
February 14th, 2013
Excellent Care
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been seeing Dr. Byrne for almost two years now. The care I have received from her has been very helpful. I highly recommend her.
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1.0 of 5
July 22nd, 2011
Card swiper
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Never see this "professional". She charges your card and provides no infrastructure. Does not bill your insurance and charges you for refills and doubles it after 5pm....Also will charge you for putting your folder in her cabinet. Notwithstanding her avarice in billing her advise and experience is mundane at best. AVOID
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