Dr. Jennifer Chapman MD Patient Reviews

  • Family Medicine Mount Airy, NC

Overall Rating

4.1
  • 7 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.9)

1 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    29%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    14%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 20 minutes

Showing 1 - 1 review

4.0 of 5
July 7th, 2015
Support Staff not up to par.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. and assistant are fine, but the support staff leave much to be desired -- telphone and they can't find your chart, sit on hold a long time. Phone not answered promptly, appointments don't seem to be "in the system" when you show up (Make sure you keep your card)
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