Dr. Jennifer Cooke DO Patient Reviews

Overall Review

4.0
  • 22 patient ratings
  • 6 comments

Last 12 months:

3.8 (-0.2)

6 Patient Reviews

  • Highly Satisfied
    45%
  • Satisfied
    32%
  • Neutral
    5%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    9%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
July 20th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
TAKES THE TIME TO EXPLAIN SITUATION, GETS ME IN WHEN I NEED TO GO
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2.0 of 5
June 22nd, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Phone calls are not answered, instead ALL calls go to Messaging and are rarely returned on the same day!
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4.0 of 5
March 19th, 2015
excellent dr took care if my needs
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1.0 of 5
May 14th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Was diagnosed with strained ribs. After a month of taking it easy and not lifting, I ended up in the hospital with what they thought was kidney stones, fortunately it wasn't. Was treated with two antibiotics from hospital. After a week of antibiotics, I tried to make an appointment with the doctor, including faxing over my abnormal labs. I was told someone would call me and schedule an appointment. 48 hours later still no appointment and a second trip to the ER for the infection and another round of antibiotics. Could have avoided the ER both times if I could be seen within 48 hours. Changing doctors ASAP.
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4.0 of 5
November 25th, 2013
Nice doctor but rushes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She's a good doctor and a nice person, but I feel like she's rushed me through the first two appointments I've had with her. I'm not uncomfortable, but I wish she'd have taken more time with me, especially as a new patient. I felt like I had to ask all my questions really quickly before she bolted out the door. I trust her clinical judgment, but she needs to slow down. The office staff is decent, although not very warm.
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5.0 of 5
February 7th, 2013
Dr Cooke is an awesome Dr!
Wait time
15 minutes
Appropriate Follow-up
She always listens to me. Takes her time with me. I never feel rushed to get out of the office. I've been seeing her for about a year and have had nothing but good, professional service.
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