Dr. Jennifer Cross MD Patient Reviews

  • Pediatrics New York, NY

Overall Rating

3.0
  • 13 patient ratings
  • 6 comments

Last 12 months:

no change

6 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    8%
  • Neutral
    8%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    38%
  • Wait Time 21 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
April 14th, 2015
Amazing
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Yes, the wait for an appointment is long, but totally worth it. Dr. Cross spent a lot of time with us and my child. She is great.
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1.0 of 5
January 30th, 2014
Greed is Good
Easy Appointment
Friendly Staff
My child is approaching 2.5 yrs old and isn't speaking. My primary physician gave me Dr. Cross as a referral, but warned me I might be frustrated. Indeed. Right off the bat her curt assistant said the first available appointment was 4 months out, she takes NO INSURANCE of any kind, and the cost of the appointment would be around $1,200. I guess it's easier to take fewer appointments, charge more, and not have to deal with insurance companies. Only problem is then you serve only the most privileged folks.
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1.0 of 5
July 30th, 2013
Below average
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would NOT recommend this doctor. Although, she was a nice person, she struck me as a bit of looney. She was dissorganized, constantly forgetting things and would ramble on and on. I could barely get a word in and when I did , she would cut me off and begin to ramble again. (!) Her methods seemed haphazard. Also, she recommended an "amazing book" and preceded to say she had never read it ( then how would she know it was amazing ??). Sorry to say that I was really dissapointed.
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5.0 of 5
March 2nd, 2012
This doctor is amazing
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
after 6 years of searching for a proper diagnosis for my than 9 year old daughter, dr. Cross diagnosed her within 15 minutes with NVLD. We had never heard of non verbal learning disability nor had her child study team, case manager, full time school aids or any of the school staff. my husband and I read a book on it and it described our daughter. We gave the books to her teachers and now a year and a half later she is finally thriving as we all now now what type of intervention she needs. This doctor is AMAZING. You will have to wait about 5-6 months to get an appointment but she is worth the wait.
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2.0 of 5
August 1st, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Eh, save your money-Write about what you like or dislike about your physician-Write about whether you would recommend-Write as if you are talking to a peer who is asking your opinion
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1.0 of 5
March 24th, 2011
Awful awful experience for $400
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Cross took us from the waiting room to her office with a nasty look on her face. She had no sense to start right away with the evaluation- she spoke to my husband for about 30 minutes (who is long winded) before she started, and my daughter got very antsy.She was not warm, she did not know how to connect with my daughter.SHe evaluated her with us in the room (which I learned later was a mistake). She took a call from her daughter in the middle of the eval. ANd her findings were based on very little to really get to know our daughter (eg, she threw a ball at her once and made the conclusion that she can't throw a call).She's stiff, unprofessional and ill-equipped to be evaluating children. A waste of our time and money
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