Dr. Jennifer Hepp DO Patient Reviews

Overall Rating

4.2
  • 17 patient ratings
  • 5 reviews

5 Patient Reviews

  • Highly Satisfied
    59%
  • Satisfied
    24%
  • Neutral
    6%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    12%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 20.6 minutes

Showing 1 - 5 reviews

5.0 of 5
October 1st, 2015
Awesome and caring doctor.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Hepp is wonderful. She will call you if it is something she can answer over the phone. She really listens and pays attention asks a lot of questions. You walk out of there feeling amazing. You never feel rushed and she always has a smile. When I started with her I was a real mess. Here I am meeting her for the first time crying hysterical. She got me calm down to talk about the problem. We still work on it now and then. I am very fortunate to have found Dr Jennifer Hepp and her assistant Kim. They are both very caringcaring.
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5.0 of 5
November 10th, 2012
Pleasant and compassionate
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
One of the few doctors I ever had that did not have a God complex. Uses technology well. Refers to specialists frequently but I like that she recognizes where her expertise is limited. Takes as much time as necessary to answer any question. Understands human nature knowing what lifestyle instructions will be easy to follow and what will be hard and gives hints to help on the harder items.
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5.0 of 5
May 5th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very compassionate doctor who take the time to listen to what you have to say.
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4.0 of 5
May 26th, 2010
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Wasn't too able to diagnose health problems on her own. Had to see a lot of specialists.
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1.0 of 5
March 17th, 2010
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
On 2 occasions the office staff and her assistant, have kept me waiting for over an hour and have talked to me in condescending/sarcastic tones. Dr. Hepp is a wonderful person who is caring-as long as you can get in to see her! Unfortunately a Doctor has to have a good staff on hand in order for them to be successful.
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