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Dr. Jennifer Hepp Is this you?

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17 Ratings • 5 Comments

4.1
  • 10
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  • 5
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  • 2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
20.6 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 17 Ratings

Awesome and caring doctor.

Posted on October 2nd, 2015

Dr. Hepp is wonderful. She will call you if it is something she can answer over the phone. She really listens and pays attention asks a lot of questions. You walk out of there feeling amazing. You never feel rushed and she always has a smile. When I started with her I was a real mess. Here I am meeting her for the first time crying hysterical. She got me calm down to talk about the problem. We still work on it now and then. I am very fortunate to have found Dr Jennifer Hepp and her assistant Kim. They are both very caringcaring.

Easy Appointment
Promptness
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Bedside Manner
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Pleasant and compassionate

Posted on November 10th, 2012

One of the few doctors I ever had that did not have a God complex. Uses technology well. Refers to specialists frequently but I like that she recognizes where her expertise is limited. Takes as much time as necessary to answer any question. Understands human nature knowing what lifestyle instructions will be easy to follow and what will be hard and gives hints to help on the harder items.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

Posted on May 5th, 2011

Very compassionate doctor who take the time to listen to what you have to say.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Four Stars

Posted on May 26th, 2010

Wasn't too able to diagnose health problems on her own. Had to see a lot of specialists.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
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Appropriate Follow-up
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One Star

Posted on March 17th, 2010

On 2 occasions the office staff and her assistant, have kept me waiting for over an hour and have talked to me in condescending/sarcastic tones. Dr. Hepp is a wonderful person who is caring-as long as you can get in to see her! Unfortunately a Doctor has to have a good staff on hand in order for them to be successful.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

Posted on June 11th, 2015

One Star

Posted on January 16th, 2015

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 20th, 2014

Four Stars

Posted on November 13th, 2014

Four Stars

Posted on October 31st, 2014

Five Stars

Posted on July 24th, 2014

Five Stars

Posted on July 17th, 2014

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