Dr. Jennifer Heydt MD Patient Reviews

  • Otolaryngology Bellevue, WA

Overall Rating

4.7
  • 10 patient ratings
  • 6 comments

6 Patient Reviews

  • Highly Satisfied
    90%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    0%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 7 minutes

Showing 1 - 6 reviews

5.0 of 5
January 31st, 2016
Best of the best
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She and her staff are amazing, I have had surgery and appointments with her and team. I don't every want to do the surgery again, but if I did she is the one I trust.
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5.0 of 5
July 17th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Heydt helped me understand my health issue (which two previous docs had not!) and came up with a minimal solution that worked great. Thanks!
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2.0 of 5
April 20th, 2015
Might be an excellent doctor but has no people skills.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Jennifer Heydt was a very unfriendly doctor. On separate occasions she made both my husband and myself feel very uncomfortable the times we met with her. She might be a very good doctor but would not want to deal with her again. That's how uncomfortable she made us both feel. After surgery she didn't come speak to us. Her staff was very nice & friendly. They make up for her.
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5.0 of 5
March 30th, 2011
Thank you Dr. Heydt!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Heydt saw me after I'd already seen two other ENT's and a neurologist who could not determine the nature of my illness. I pretty much thought I was going insane. I'd lost a lot of weight, felt dizzy all of the time and my ability to hear would fluctuate. After one office visit during which Dr. Heydt listened to me, took a hearing test, and examined my ears under a microscope, she suspected I had a cholesteatoma. The next day a MRI confirmed her diagnosis. I cannot speak highly enough about how Dr. Heydt changed my life. She has since removed a cholesteatoma from my other ear, saving my earbones during the process. I did not lose any hearing after that operation. She is a phenomenal surgeon and clinician. I recommend her to anyone I know who has an ear problem. Thank you Dr. Heydt!
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5.0 of 5
March 30th, 2011
Very good doctor/patient experience
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I've had many doctor visits where it felt a little factory-like, where I spent an hour waiting for a 2 minute visit, only to be told I'd need to schedule another appointment to get further questions answered. Not so with Dr. Heydt. She was on time, answered my questions, and ultimately guided me to sinus surgery which solved my life-long problem. Thanks Dr. Heydt!
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5.0 of 5
August 6th, 2010
Dr Heydt is a complete professional
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
If you have a ENT problem, run, don,twalk to Dr Heydt and her staff. I am 74and have had my fair share of Drs. Starting with the receptionist, her assistant, and the staff at Overlake, they are all tops,in charge, and in control. A real great experience.
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